Apply for Customer Service Representative job at Fontainebleau Aviation
Apply for Customer Service Representative job at Fontainebleau Aviation
Posted: 2016-4-14
Fontainebleau Aviation Miami A rewarding and challenging experience awaits you as a Fontainebleau Aviation team member. Fontainebleau Aviation offers the extraordinary luxury attention to detail and comfort that are synonymous with the Fontainebleau name. It’s the ultimate FBO. Established more than 30 years ago as the corporate flight division of Turnberry Associates then-Turnberry Aviation designed built and began operating its own corporate hangars. Turnberry Aviation has been operating the facility as a private corporate jet center offering renowned service state-of-the art amenities and benefits to other company flight departments. In 2011 Turnberry’s jet center expanded acquiring its own fuel service capabilities and status as a full-service FBO while maintaining the feel of a private facility. With the enhancements and the center’s dedication to Fontainebleau’s discerning standards came a new name – Fontainebleau Aviation. Fontainebleau Aviation offers more than 100 000 square feet of hangar space and 19 000 square feet of executive and maintenance offices including many with direct hangar access to ensure the ultimate in business efficiency. The ultimate FBO also offers conference rooms with audio visual and web conferencing capabilities and a comfortable pilot lounge. Join our entrepreneurial team of professionals as we continue our pursuit of excellence. If you excel in a fast-paced environment possess a strong work ethic and are passionate about achieving distinction then join a team that will facilitate your zeal at Fontainebleau Aviation. We are currently seeking a Customer Services Representative responsible for delivering customer service in a fast paced environment encompassing all aspects of the customer experience from arrivals to departures Responsibilities include but are not limited to Excellent communication skills written spoken via telephone face to face email Arinc radio system Excellent interpersonal skills Must be very organized Must be able to multi task and work well under pressure Assist customers with requested services such as fuel catering hotel accommodations ground transportation etc. Resolve customer requests question complaints regarding the company’s services or products Bill customers for services rendered. Set up new accounts; maintain records and other clerical duties. Maintain and stock materials and amenities in the customer service areas Transport customers by crew van to airport terminals and local hotels. Greet crew and passengers at aircraft Lead In and Chock arriving aircraft and marshal out departing aircraft Assist customers with loading and unloading of baggage Provide aircraft with coffee ice new papers and catering as requested. Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Required Experience High school diploma or general education degree GED ; two to three years of related experience and or training; or equivalent combination of education and experience special licenses or certificates required Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to communicate verbally effectively with guests and co-workers; respond to guest requests Preferred bilingual English Spanish Turnberry Associates is a drug-free workplace and equal opportunity employer. Qualified candidates should apply on-line at https turnberryassociates.catsone.com careers index.php m=portal&a=details&jobOrderID=7263141
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