General Information

The aircraft fueller operates the fueling equipment. This employee may fill a fuel truck and deliver the fuel to aircraft. They also may transport cleaning equipment, aircraft air conditioning, and power carts.

Position Description
Even though the airlines are in business to transport people from one place to another, they could not function without the help of many people on the ground, including those who take reservations and sell tickets, as well as those who help keep the airplanes operating on schedule.

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Working Conditions
The aircraft fueller works outdoors in all kinds of weather with potentially hazardous aviation gasoline and kerosene. They operate refueling trucks, and pull out as much as fifty feet of 4 inch hose from the truck to the fuel panel at which point they must lift as much as 60lbs above their head while standing on either a ladder or stool to couple the nozzle to the aircraft. Once the fueling is complete, the ladder or stool must be climbed again and the nozzle removed from the aircraft. Smaller commuter aircraft can require either attaching the hose as previously described or pulling an inch and a half of hose, climbing a ladder and holding approximately 20lbs of hose and nozzle while fueling takes place.

Concessions is the largest hiring department within an airport and is handled by contractors. Concessions include newsstands, restaurants, coffee stands, gift shops, and delicatessens. Although working in concessions can be similar to working in your nearby food store, it is often a way to familiarize yourself with an airport. The department usually has a high turnover rate and tends to require little experience. You will also hear of other opportunities in the airport which are often not advertised to the public. Your best bet is to find out from the airport authority who the concession contractors are and apply directly to those companies. Other airport positions that are often contracted out include parking attendants/cashiers and rental car agents. Again, such positions are a way for you to break in to the airport industry, since they often have a high turnover rate and require little previous experience.

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Customer Service Orientation
Successful applicants must genuinely enjoy providing caring, professional customer service. This is an expectation to provide outstanding service to customers not only to the first customer of each day, but every customer throughout the day. Customers at the end of the day should receive the same high level of service as the customers at the beginning of your day, even though you may have been on duty 14 hours or more.

Airline Sales Representative Duties

Sales representatives are the folks who drum up business for an airline. Without these hard workers, airlines would not enjoy nearly the volume of travelers they have today. Sales representatives promote their airline to companies that are in the business of traveling. It is the responsibility of the sales rep to ensure that their airline comes to mind whenever someone considers taking a trip. Sales reps may offer special package rates to companies or organizations hosting conferences or other large events. They may also negotiate with other airlines so the two companies can work in tandem for passengers who may need to fly more than one leg to reach their destination.

Airline Sales Representative Qualifications

It's typical for sales representatives to have a college degree in sales, business, marketing, or a similar field. Previous sales experience may also be required, although many sales reps start out by working in other branches of an airline, especially reservations. A positive attitude, a friendly, outgoing manner, and a persuasive personality are other trademarks of the job.  Average starting pay: $26,000 to $45,000 per year, depending on experience.