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by Pat 26. May 2015 14:32

Why do I have a charge on my credit card, when I selected the Resume Hosting FREE 30 Day Trial?

SUMMARY

When you select the Resume Hosting FREE 30 Day Trial, you might see an entry on your credit card account when you view account activity on your bank's Web site.  However, if the order was for the Resume Hosting FREE 30 Day Trial you are seeing a temporary authorization rather than an actual charge, and you will never be charged for or have to pay the authorization amount.

MORE INFORMATION

Card authorizations are used for address verification and account standing.

These authorizations can have the temporary effect of reducing the available balance for the account, but they will automatically expire and drop off the account eventually (usually within a few days).  The duration for which an authorization remains on the account varies by issuing bank or card type, and cannot be controlled by Avjobs.

Important:  These authorizations are NOT charges.  The cardholder will never be billed or have to pay those amounts.  These items will also never appear on the cardholder's credit card statements - for most banks or card types, they can only be seen or noticed  by viewing the account activity online or calling the card's customer service number.

Many banks' Web sites make a distinction between authorizations and actual charges.  Double-check the entire item you're seeing - not just the description and the amount.  Is there a heading, column or grouping that includes the word "pending" or "authorization"?  If you see either of those words next to the item in question, you can know for sure that you're seeing an authorization rather than a charge.

If your bank's Web site does not include an indication of "pending" or "authorization" and you're not sure, please call the customer service number on the back of the card, and speak to a live representative.  Ask the bank's representative to confirm for you that you are seeing a pending authorization, and not a captured charge.  The representative should also be able to tell you how soon the authorization - which was created by the bank, not by Avjobs - will expire and drop off the account permanently.

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