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Even though the airlines are in business to transport people from one place to another, they could not function without the help of many people on the ground, including those who take reservations and sell tickets, as well as those who help keep the airplanes operating on schedule.
The working conditions vary greatly with each professional position.
Typical Requirements and/or Experience
The importance of professionalism, appearance, courtesy, and speed are immeasurable for these positions.
Intensive education and specialized training are required to perform many of these jobs. Drafters, instructors, and nurses should be college graduates with postgraduate training and experience, each in a field of specialization. Drafters usually can substitute four years of work experience for formal training at the college level. Nurses must be registered.
Married and unmarried men and women, with or without children are eligible. Persons who are widowed or divorced, also are eligible.
It is the policy of most aviation companies to provide equal employment opportunity to all individuals regardless of their race, creed, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, marital status, or any other characteristic protected by state or federal law. Most aviation companies are strongly committed to this policy, and believe in the concept and spirit of the United States law.
Most aviation companies are committed to assuring that:
All recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, marital status or any other characteristic protected by law;
Employment decisions are based on the principles of equal opportunity and affirmative action;
All personnel actions such as compensation, benefits, transfers, training, and participation in social and recreational programs are administered without regard to race, creed, color, sex, age, national origin, disability, military and veteran status, sexual orientation, marital status or any other characteristic protected by law, and;
Employees and applicants will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have exercised any right protected by law.
Most aviation companies believe in and practice equal opportunity and affirmative action. All employees are responsible for supporting the concept of equal opportunity and affirmative action and assisting the company in meeting its objectives.
Most aviation companies maintain Affirmative Action Plans for minorities, women, disabled persons and veterans.
EEOC has jurisdiction of the prohibitions against employment discrimination codified in Title VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, Sections 501 and 505 of the Rehabilitation Act of 1973, Titles I and V of the Americans with Disabilities Act of 1990 and the Civil Rights Act of 1991. These laws prohibit discrimination based on race, color, sex, religion, national origin, age and disability.
The Office of Special Counsel (OSC) and the Merit Systems Protection Board (MSPB) enforce the prohibitions against federal employment discrimination codified in the CSRA. The OSC will defer those bases of discrimination under EEOC's jurisdiction to the respective federal agency and its EEO process. The CSRA also prohibits employment discrimination in the federal government based on marital status, political affiliation and conduct which does not adversely affect the performance of the employee, none of which are within EEOC's jurisdiction. Moreover, the law defines ten other prohibited personnel practices in the federal government, all of which fall under the jurisdiction of the OSC and the MSPB. See Prohibited Personnel Practices at http://www.osc.gov/ppp.htm.
Additional information may also be found on the the EEOC web site located at http://www.eeoc.gov/
Wages and Benefits
The salaries are among the highest paid to airline employees. The personal qualifications are the same as those required of similar professionals in other fields. The salaries of airline professionals are among the highest paid to airline employees. Raises and promotions are usually based on annual reviews or when positions become available.
Salaries and benefits can vary. For an updated look at salaries in the aviation industry, view the Avjobs.com Salary Report.
Opportunities for Advancement
Upward mobility from these positions can lead to other positions within the company such as: rainer, supervisor, sales representative, system support representative, employment recruiter, flight dispatcher, frequent flyer coordinator and lateral movement within company departments or locations.
Outlook for the Future
The deregulation of the airline industry, which began in the mid- 1970's, greatly changed the way the airlines operated. Existing airlines exercised their new found freedom by expanding some routes and discarding others. Many new airlines, mostly regionals, appeared on the scene. All of the carriers could raise or lower their fares at will-a privilege they had not enjoyed in the past-resulting in promotional fares and other marketing activities that induced many more people to fly.
The overall result has been an expansion of the airline industry and a surge in hiring in most job categories. However, there is a down side: the industry has become less stable. Some airlines have merged, and others have gone out of business entirely, causing a dislocation of employees.
All things considered, the outlook for the airline industry is good. Scheduled airlines now account for 92 percent of the public passenger travel between the nation's cities and more than 95 percent of the travel between the United States and points overseas. Continued growth of the airline business is likely. The economic health of the airlines, however, is directly related to the economic strength of the country as a whole, as well as to outside influences such as the cost of fuel.
To locate educational facilities with programs related to this position, search Avjobs Aviation School Directory. The Avjobs Aviation School Directory makes researching and finding an aviation college, university, flight school or professional training facility simple.