Airline Labor Relations Personnel Jobs

Labor relations personnel ensure that airline employees are treated fairly and that airline employers get the quality of work they need from their employees. Often when there are workers who belong to the union it is the responsibility of labor relations personnel to negotiate with these groups. Employees in these positions also work to ensure that labor laws are not violated.

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Customer Service Orientation
Successful applicants must genuinely enjoy providing caring, professional customer service. This is an expectation to provide outstanding service to customers not only to the first customer of each day, but every customer throughout the day. Customers at the end of the day should receive the same high level of service as the customers at the beginning of your day, even though you may have been on duty 14 hours or more.