Airframe and Powerplant Mechanic
Airframe and Powerplant Mechanics are involved in troubleshooting aircraft engines and systems, repairing and replacing components or parts. Employee must have the ability to accomplish structural repairs. Must possess FAA Airframe and/or Powerplant licenses.
Ground Service Equipment Mechanic
The auto mechanic services and repairs ground service equipment including portable stairs, fuel and food trucks, towing tractors, aircraft tugs, man lifts, APU's, company automobiles, and employee buses.
Cabin Service employees perform interior cabin cleaning, cabin supply set-up and lavatory tank servicing on all types of aircraft. They also collect and remove trash from passenger, cockpit and galley areas, empty trash containers and ashtrays, and sweep and vacuum floors. They also perform janitorial work in United facilities and offices.
Customer Service Representative
These employees deal directly with the customers at airport locations. Duties involve answering questions on schedules and fares, on aircraft, handling service irregularities, and process minor claim settlements. Representatives at the smaller stations perform all United functions at the airport. Additional duties include baggage and cargo handling, dispatching of aircraft, air freight sales and service, and other miscellaneous assignments.
Flight Attendants are responsible for the safety of the passengers. Duties include food and beverage service, assisting passengers and providing leadership during flight irregularities. You must possess a high school diploma or equivalent and a secondary education. Customer service experience is also a plus. You must be at least 19-years-old, be able to swim at least 90 feet, read, write and speak the English language fluently and have vision correctable to 20/30 or better. Height and weight must be in proportion and your height must be between 5’2"-6’0".
Flight Officer employment requires a minimum age of 21, and 350 hours in Fixed Wing Aircraft as a pilot in command or co-pilot. You must be a high school graduate and have a FAA Commercial Certificate (ASEL) or (AMEL) with instrument rating. Vision can be no worse than 20/100 correctable to 20/20. Height must be sufficient to operate all aircraft controls. Second Class FAA Medical Certificate and ability to obtain First Class Certificate is necessary. If you are nit a U.S. citizen, you must be a registered alien with a legal right to accept U.S. employment. Prior to commencing training, those selected must possess a Flight Certificate or must have passed the FAA Flight Engineer written examination (FEB and FEJ, or FEX).
Food Service Employee
Food Service Employees are responsible for the cleaning of flight kitchen utensils, equipment and facilities. They also operate dishwashing equipment and packaging equipment. Duties also include setting up meal trays and the preparation of salads, sandwiches and other cold dishes.
Baggage Handler, Ground or Station Attendant
A baggage handler, and air cargo handler loads and unloads passenger baggage, and containers of airmail, air express, and air cargo shipments. Baggage handlers are the people who make sure luggage arrives according to its final destination tag, on time. The baggage handler is responsible for sorting, stacking baggage on specified carts or conveyors to see that it gets to its proper destination. They also load cargo containers on and off planes.
Ramp Service work consists of loading and unloading cargo, mail freight, baggage, and food services and supplies from the airplanes. Performing this work, employees must operate a variety of motorized equipment requiring a high degree of operating skills. They also perform baggage handling by using sophisticated and computerized baggage equipment.
Reservation Sales Representatives
Reservation Sales representatives answer telephone inquires regarding fares, schedules, special services, and make reservations for air travel tours, car rentals and hotel reservations. The environment is computer oriented and the emphasis is on producing sales.
These employees are responsible for selling United seats and related services to travel agencies and corporate communities. Emphasis is on increasing United market share in managing a territory of accounts representing millions of dollars in revenues to United.
Secretarial & General Clerical
Secretarial and Clerical duties include word processing reports and correspondence primarily on IBM PC equipment, maintaining files, compiling statistical data, handling reception and telephone responsibilities and operating a wide variety of business machines. Shorthand and typing skills are required.
Married and unmarried men and women, with or without children are eligible. Persons who are widowed or divorced, also are eligible.
It is the policy of most aviation companies to provide equal employment opportunity to all individuals regardless of their race, creed, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, marital status, or any other characteristic protected by state or federal law. Most aviation companies are strongly committed to this policy, and believe in the concept and spirit of the United States law.
Most aviation companies are committed to assuring that:
All recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, marital status or any other characteristic protected by law;
Employment decisions are based on the principles of equal opportunity and affirmative action;
All personnel actions such as compensation, benefits, transfers, training, and participation in social and recreational programs are administered without regard to race, creed, color, sex, age, national origin, disability, military and veteran status, sexual orientation, marital status or any other characteristic protected by law, and;
Employees and applicants will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have exercised any right protected by law.
Most aviation companies believe in and practice equal opportunity and affirmative action. All employees are responsible for supporting the concept of equal opportunity and affirmative action and assisting the company in meeting its objectives.
Most aviation companies maintain Affirmative Action Plans for minorities, women, disabled persons and veterans.
EEOC has jurisdiction of the prohibitions against employment discrimination codified in Title VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, Sections 501 and 505 of the Rehabilitation Act of 1973, Titles I and V of the Americans with Disabilities Act of 1990 and the Civil Rights Act of 1991. These laws prohibit discrimination based on race, color, sex, religion, national origin, age and disability.
The Office of Special Counsel (OSC) and the Merit Systems Protection Board (MSPB) enforce the prohibitions against federal employment discrimination codified in the CSRA. The OSC will defer those bases of discrimination under EEOC's jurisdiction to the respective federal agency and its EEO process. The CSRA also prohibits employment discrimination in the federal government based on marital status, political affiliation and conduct which does not adversely affect the performance of the employee, none of which are within EEOC's jurisdiction. Moreover, the law defines ten other prohibited personnel practices in the federal government, all of which fall under the jurisdiction of the OSC and the MSPB. See Prohibited Personnel Practices at http://www.osc.gov/ppp.htm.
Additional information may also be found on the the EEOC web site located at http://www.eeoc.gov/
Wages and Benefits
Salaries and benefits can vary. For an updated look at salaries in the aviation industry, view the Avjobs.com Salary Report.
Outlook for the Future
The aviation industry has gone through periods of tremendous success and innovation, and periods of intense challenges. Today, aviation plays a critical role in our economy and the future of aviation will depend on business and personal travel, aviation fuel costs, and government subsidy and intervention.
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United Airlines Position Descriptions, Duties, Responsibilities and Working Conditions.