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+ Main point of contact for customer via email and telephone + Liaise with internal stakeholders (e.g. Purchasing Production) on issues regarding product availability + Organize shipping arrangements worldwide liaising with couriers/freight forwarders + Updating customer order information via SAP and Excel + Prepare and issue documents relating to shipping i.e. Test Certificates Chamber Documents etc. + Ensure completion of customer expediting reports + Attend regular meetings and conference calls with internal groups regarding order progress + Maintain relevant databases ensuring accurate data input + Ensure relevant documents are submitted in a timely manner to ensure dates are met Qualifications + Previous experience within customer service/sales support environment + Excellent attention to detail + Strong organisational skills and ability to effectively prioritise + Excellent communication skills + Working knowledge of SAP and/or shipping goods worldwide is an advantage Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical hydraulic and mechanical power more efficiently safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95000 employees and sells products to customers in more than 175 countries. For more information visit Eaton.com.At Eaton we see things differently. We see opportunities to innovate go above and beyond and we work hard because what we do reflects who we are. If you see things differently – if you’re determined motivated and focused on improving the world around you – then it’s time to see where a career at Eaton can take you. For more information visit www. Eaton.com/careers. Job: Sales Region: Europe Middle East Africa Organization: EPG CHD MTL Measurement Technology Limited Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: No
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