Everyone needs basic computer skills to function in today's job market. These basic skills include the ability to use common application programs such as word-processors, spreadsheets, database programs, and presentation software. Additionally, use of email and familiarity with the internet are becoming basic requirements for most jobs.
Today over 80% of all business communication is done through Email.
Tips for Professional Email
While a lot of people understand the importance of following certain rules when writing a business letter, they often forget these rules when composing an email message. Just in case you've forgotten, let us refresh your memory.
Think of the basic rules you learned growing up, like saying please and thank you. Address people you don't know as Mr., Mrs., or Dr. Only address employers or recruiters by first name if they imply it's okay to do so.
- Watch What You Say
You want to come across as respectful, friendly, and approachable. You don't want to sound curt or demanding.
- Be Concise
Get to the point of your email as quickly as possible, but don't leave out important details that will help the recruiter answer your question or understand your message.
- Be Professional
This means, stay away from abbreviations and don't use emoticons (those little smiley faces). Don't use a cute, offensive or suggestive email address for business communications.
- Use Correct Spelling and Proper Grammar
Use a dictionary or a spell checker ? whichever works better for you. While you can write in a conversational tone (contractions are okay), pay attention to basic rules of grammar.
- Ask Before You Send Your Resume
Because of computer viruses, many employers won't open attachments unless they know the sender. Even that can be a mistake because many viruses come disguised in email messages from someone you know. Before sending an attachment, ask the recipient if you may do so.
- Wait to Fill in the "TO" Email Address
Never fill in the 'TO' email address until you are completely through proofing my email and are sure that it is exactly the way you want it. This will keep you from accidentally sending an email prematurely. In the past, applicants have accidentally clicked the send button, when they really meant to click on the attachment icon.