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Aviation Job Search

Airline Frequent Flyer Agent

Position Description

Almost all major airlines, and many smaller ones, have frequent flyer programs for their travelers. Such programs are a great way for the airlines to create a solid clientele base, since the more you travel on the same airline, the more "miles" you accumulate to trade in for perks, which typically feature free tickets or upgrades. The popularity of these programs has created this relatively new position in the airline industry. This is a good starting job for entry-level applicants who plan on moving up in the airline industry.Agents work at customer service centers, providing information to frequent flyer members and potential members. Heavy phone support accounts for about 60 to 70 percent of the job, with the rest involving paperwork, such as reading correspondence or redeeming awards.

Working Conditions

Almost all major airlines, and many smaller ones, have frequent flyer programs for their travelers. Such programs are a great way for the airlines to create a solid clientele base, since the more you travel on the same airline, the more "miles" you accumulate to trade in for perks, which typically feature free tickets or upgrades. The popularity of these programs has created this relatively new position in the airline industry. This is a good starting job for entry-level applicants who plan on moving up in the airline industry.

Wages and Benefits

Salaries and benefits can vary. For an updated look at salaries in the aviation industry, view the Avjobs.com Salary Report.

Opportunities for Advancement



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Training

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