Airport Terminal Services job details and career information

Wingtips Private Club Bartender Featured

St Louis, Missouri
Job ID

## Description
Private Club Bartender (Full-time and Part-time)
St. Louis MO
About Wingtips:
Wingtips Lounge is a brand-new lounge concept located at St. Louis International Airport. Wingtips Lounge offers an upscale guest experience allowing passengers to escape the hectic chaos of the airport. Offering a variety of complimentary amenities allowing our guests to work relax or unwind before their flight. Hours of operation are 4:30am – 10:30pm daily. To learn more please visit
We are looking for individuals who personify the definition of hospitality. If you have a passion for making people feel welcome and take pride in providing outstanding guest service this may be the job for you. If you are detailed oriented and a problem solver this may be the job for you and we would love to meet you!
Job Overview:
Wingtips Lounge is searching for an experienced and enthusiastic Bartender who can provide exceptional customer service is familiar with a wide variety of drink recipes and can prepare alcohol or non-alcohol beverages for lounge guests. The Bartender should be able to create classic and innovative drinks based on will customers needs and preferences.
English mandatory additional language(s) a plus. Must be professional and well-kept well-groomed with no visible tattoos facial piercings or extreme makeup. Must possess a positive attitude and solution-oriented thought process.
Full and part-time shifts available. This position reports directly to the General Manager.
Customer Service Expectations:
With a large amount of customer contact the Bartender must be helpful friendly courteous and professional. The ideal candidate will have highly interactive personal skills and can engage with a wide variety of people. Must possess the ability to communicate with customers and fellow employees and serve as a team player under all types of conditions.
Every guest contact begins and ends with your smile. Sharp and professional business etiquette is required. Uniform is mandatory; partial uniform provided.
Wingtips Lounge Code of Hospitality
1. Choosing Service is a Way of Life
2. You are a Gracious Professional on Your Guest’s Agenda not Your Own
3. Use Gentle Authority
4. There is Nothing Comfortable About Being Five Stars
5. Master the Moment
6. Two Mantras: “I am here” and “Namaste”
7. Uniqueness is our Best Marketing Tool
## Requirements
Greet guests mixes and serves alcoholic and non-alcoholic beverages with appropriate garnishment for guests at our main bar and throughout the lounge
Interact with guests take customer orders prepare drinks as requested and trained
Check customers’ identification and confirm it meets legal drinking age
Stay guest focused and nurture an excellent guest experience
Manage multiple guest tabs and correctly manage guest payment and eligible discounts through a point-of-sale system
Perform alcohol inventories and close-out paperwork at the end of each shift
Stock and replenish bar with beer wine liquor and related supplies such as ice glassware napkins or straws
Comply with all food and beverage regulations
Arrange bar supplies for attractive display
Maintains bar area in a neat and sanitary manner
Cleans glasses utensils and bar equipment; cleans bar work areas and tables
Records all sales collects money operates a credit card/electronic payment register and follows all cash-handling procedures as required
Reports all accidents and injuries in a timely manner
Complies with all company safety and risk management policies and procedures
Participates in regular safety meetings safety training and hazard assessments
Attends training programs (classroom and virtual) as designated
May perform other duties and responsibilities as assigned
Minimum Requirements:
6+ months of experience as a bartender
Must be at least 21 years of age
Must possess at least a High School Diploma/GED equivalent
Must pass a drug test/background check and be able to obtain airport security clearance
Must be able to lift 20-pound boxes and stand for a minimum of 8-hour shift
Strong customer service and interpersonal communication skills required
Must be available and have a willingness to work flexible hours including nights weekends and holidays. Long hours may sometimes by mandatory.
TIPS certified preferred
Requisition Number ● Numéro de réquisition: 17-0650
Post Date ● Date affiché: 4/23/2018
Title ● Titre: Wingtips-Private Club Bartender
City ● Ville: St. Louis
State/Province ● État/Province:

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