AmericanAirlines job details and career information

Customer Assistance Representative Denver Featured

Location
Brighton, Colorado
Wage
Hourly
Job ID
19151711881
Posted
2021-11-24

b"American Airlines is seeking Full Time Customer Assistance Representatives at the Denver Airportnxe2x80xafxc2xa0nThe terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreementxc2xa0nxe2x80xafxc2xa0nIf you are a member of CWA-IBT union workgroup you must submit a transfer request and not apply to this job posting. Please go toxe2x80xaf submit a transfer requestxc2xa0nnxc2xa0nnxc2xa0nnxc2xa0nnnINTROnnAre you ready to explore a world of possibilities both at work and during your time off? Join our American Airlines family and youxe2x80x99ll travel the world grow your expertise and become the best version of you. As you embark on a new journey youxe2x80x99ll tackle challenges with flexibility and grace learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!nnnWHY YOULL LOVE THIS JOBnnxc2xa0nnThe Customer Assistance Representative interacts with customers in a courteous efficient friendly and professional manner:nnnWHAT YOULL DOnn Accepting checking and tagging customersxe2x80x99 baggage at kiosksn Processing and completing credit card baggage transactions at kiosksn Assisting customers with self-service kiosk check-in and kiosk baggage processingn Queuing lines in ticket counter areasn Accepting and activating customersxe2x80x99 self-tagged baggagen Performing clearance and verification of documents at kiosksn Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreementn Work shifts that include irregular and/or extended hours weekends and holidaysnnnClick [ to see what itxe2x80x99s like to be part of the Customer Service team!nnnALL YOULL NEED FOR SUCCESSnnMinimum Qualifications- Education and Prior Job Experiencenn High School diploma or GED or international equivalentn Must be 18 years of age or oldern Read write fluently speak and understand the English language.n Bilingual language skills may be required in some locationsn Applicable valid driverxe2x80x99s license as required by local authoritiesn Completion of a pre-employment drug screen comprehensive background check and/or fingerprinting to satisfy company and security requirementsn Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) if applicablen Must be able to secure appropriate airport authority and/or US Customs security badges if applicablen Must be authorized to work in the U.S.nnxc2xa0nnPreferred Qualifications- Education and Prior Job Experiencenn Working knowledge of Sabre or any other Passenger Service Systemn Previous face to face Customer Service experiencen Working in a fast pace environmentnnxc2xa0nnnWHAT YOULL GETnnFeel free to take advantage of all that American Airlines has to offer:xc2xa0nn Travel Perks: Ready to explore the world? You your family and your friends can reach 365 destinations on more than 6800 daily flights across our global network.n Health Benefits: On day one youxe2x80x99ll have access to your health dental prescription and vision benefits to help you stay well. And thatxe2x80x99s just the start we also offer virtual doctor visits flexible spending accounts and more.xc2xa0n Wellness Programs: We want you to be the best version of yourself xe2x80x93 thatxe2x80x99s why our wellness programs provide you with all the right tools resources and support you need.n 401(k) Program: Available upon hire and depending on the workgroup employer contributions to your 401(k) program are available after one year.n Additional Benefits: Other great benefits include our Employee Assistance Program pet insurance and discounts on hotels cars cruises and moren Hourly rate of pay is $14.74n Team members are eligible to participate in profit sharing according to the rules of the program which might vary from year to yearn Company benefits may be viewed at my.aa.comnnnFEEL FREE TO BE YOURSELF AT AMERICANnnFrom the team members we hire to the customers we serve inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers suppliers communities and shareholders helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.nnAre you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifexe2x80x99s journey? Feel free to be yourself at American.nnTravel to the interview and any subsequent relocation expenses are the responsibility of thexc2xa0candidate"

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Customer Assistance Representative Denver

Location: Brighton CO

Industry: Aviation
Occupational Category: Business Operations
Hours: Full-time, 40 hours per week
Salary: USD 0

Description: AmericanAirlines seeks a Customer Assistance Representative Denver.
b"American Airlines is seeking Full Time Customer Assistance Representatives at the Denver Airportnxe2x80xafxc2xa0nThe terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreementxc2xa0nxe2x80xafxc2xa0nIf you are a member of CWA-IBT union workgroup you must submit a transfer request and not apply to this job posting. Please go toxe2x80xaf submit a transfer requestxc2xa0nnxc2xa0nnxc2xa0nnxc2xa0nnnINTROnnAre you ready to explore a world of possibilities both at work and during your time off? Join our American Airlines family and youxe2x80x99ll travel the world grow your expertise and become the best version of you. As you embark on a new journey youxe2x80x99ll tackle challenges with flexibility and grace learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!nnnWHY YOULL LOVE THIS JOBnnxc2xa0nnThe Customer Assistance Representative interacts with customers in a courteous efficient friendly and professional manner:nnnWHAT YOULL DOnn Accepting checking and tagging customersxe2x80x99 baggage at kiosksn Processing and completing credit card baggage transactions at kiosksn Assisting customers with self-service kiosk check-in and kiosk baggage processingn Queuing lines in ticket counter areasn Accepting and activating customersxe2x80x99 self-tagged baggagen Performing clearance and verification of documents at kiosksn Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreementn Work shifts that include irregular and/or extended hours weekends and holidaysnnnClick [ to see what itxe2x80x99s like to be part of the Customer Service team!nnnALL YOULL NEED FOR SUCCESSnnMinimum Qualifications- Education and Prior Job Experiencenn High School diploma or GED or international equivalentn Must be 18 years of age or oldern Read write fluently speak and understand the English language.n Bilingual language skills may be required in some locationsn Applicable valid driverxe2x80x99s license as required by local authoritiesn Completion of a pre-employment drug screen comprehensive background check and/or fingerprinting to satisfy company and security requirementsn Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) if applicablen Must be able to secure appropriate airport authority and/or US Customs security badges if applicablen Must be authorized to work in the U.S.nnxc2xa0nnPreferred Qualifications- Education and Prior Job Experiencenn Working knowledge of Sabre or any other Passenger Service Systemn Previous face to face Customer Service experiencen Working in a fast pace environmentnnxc2xa0nnnWHAT YOULL GETnnFeel free to take advantage of all that American Airlines has to offer:xc2xa0nn Travel Perks: Ready to explore the world? You your family and your friends can reach 365 destinations on more than 6800 daily flights across our global network.n Health Benefits: On day one youxe2x80x99ll have access to your health dental prescription and vision benefits to help you stay well. And thatxe2x80x99s just the start we also offer virtual doctor visits flexible spending accounts and more.xc2xa0n Wellness Programs: We want you to be the best version of yourself xe2x80x93 thatxe2x80x99s why our wellness programs provide you with all the right tools resources and support you need.n 401(k) Program: Available upon hire and depending on the workgroup employer contributions to your 401(k) program are available after one year.n Additional Benefits: Other great benefits include our Employee Assistance Program pet insurance and discounts on hotels cars cruises and moren Hourly rate of pay is $14.74n Team members are eligible to participate in profit sharing according to the rules of the program which might vary from year to yearn Company benefits may be viewed at my.aa.comnnnFEEL FREE TO BE YOURSELF AT AMERICANnnFrom the team members we hire to the customers we serve inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers suppliers communities and shareholders helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.nnAre you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifexe2x80x99s journey? Feel free to be yourself at American.nnTravel to the interview and any subsequent relocation expenses are the responsibility of thexc2xa0candidate"

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Date Posted: 2021-11-24

Please Apply by: 2021-12-10