Atlas Air job details and career information

Travel Ground Transportation Coordiantor Featured

Purchase, New York
Job ID

Position Title: Travel Ground Transportation Coordinator

Location:Purchase, NY

Department: Flight Operations

Reports To: Manager Travel

Position Summary: Responsible for the Ground transportation for our entire crew fleet. This will include: setting up ground transportation, the assurance of confirmation, the optimization of crew routes, the maintenance of the hotel database and the reconfirmation of the hotel the transportation is attached to.

Major Job Accountabilities:
Maintaining and improving customer relations for defined customers- Crew.
Optimization of correct ground transportation vendors within the region.
Incorporate HAWK alerts in the reconfirmation process and utilize in collaboration with the ground vendors to advise final stages of flight arrival.
Implement corrective action as necessary if ground transportation fails to show.
Proactive maintenance of ground database. See what cities we are flying to, make sure ground database updated along with agent tab in hotel database.
Communicate confirmation to all crew ground transportation information vendor, cell number, driver name.
Continuous process improvements within the scope of our control and utilization.
Implement process of keeping ground transportation vendor up to date with flight delays/arrivals.
Maintaining, building up, and improving customer (crew) hotel data base.
Validate hotel shuttle or transportation vendor information and advice crew force details.
Developing innovative continuous process improvements within the scope of capacity.
Providing quality input for the development and maintenance of ground data.
Additional tasks as required.
Work closely with Ground Ops to identify vendors for alternate locations.
Work closely with various departments to help ensure operational reliability and effective execution

Required Experience:
Bachelors degree in the field of business or several years of experience in a comparable position.
Concept for problem solving.
Excellent communication skills written and verbal.
Self-initiative, motivated and ability to handle stress.
Ability to work both independently and on a team.
High capacity to adapt.
Organized approach to work and ability to work under time/target pressure.
Quality conscious, attention to detail and supportive of a preventative culture.
Support 12 hour work shift schedule.
Strong computer skills: Use of MS Office, Excel, Word, Outlook.
Excellent customer service skills
Knowledge of a GDS preferred

We offer a highly competitive compensation and benefits package including health coverage, life insurance and 401k savings plan with company match. Visit our website at

The Company is an equal employment/affirmative action employer. It is the Companys policy not to discriminate against any applicant or employee based on race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity or any other characteristic or status protected by applicable federal, state or local laws.

Please see the links to the EEO is the Law posters on our career websites

Contact Information:
For immediate consideration, please submit your resume through

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Atlas Air Inc. is the largest provider of ACMI freighters for lease and plays a critical role in global air cargo. Atlas Airs highly efficient and reliable fleet is led by the Boeing 747-400 freighter the industry benchmark for operating performance due to its cost and capacity advantage over other freighters. Atlas Airs future operating platform is built upon the new-technology best-in-class Boeing 747-8 freighter. Atlas is an Equal Opportunity Employer. It is the policy of Atlas to afford equal employment opportunity to all employees and applicants for employment without regard to race color religion sex sexual orientation national origin citizenship place of birth age or disability in accordance with federal state and local laws.

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