Atlas Air Inc job details and career information

Operations Agent Featured

Charleston, North Carolina
Job ID

Position Title: Operations Agent - LCF


Department: Ground Operations

Reports To: Station Manager

Position Summary: Performs duties relating to the loading/unloading of aircraft, flight following, customs and cargo handling to ensure that company meets all company and governmental policies and regulations that customers receive quality service.

Values and Behavioral Standards: To ensure the effective communication and application of company values and behavioral standards, as stated in our company Code of Conduct policy, and to respond appropriately in the event of any known departure.

Major Job Accountabilities:
Track flights and advise staff and handlers of ETA/ETD and handling required.
Complete and reviews data entry to ensure accuracy and completeness and corrects inaccurate and/or incomplete information.
Communicates serious issues to management.
Inspects aircraft cargo, identifies unsafe and insecure cargo and ensures problems are addressed and corrected.
Prepares aircraft cargo documentation to ensure accuracy and completeness and corrects inaccurate and/or incomplete information. Communicates serious issues to management.
Completes HAZMAT loading documentation to ensure accuracy and completeness and correct inaccurate and/or incomplete information. Communicates serious issues to management.
Completes validation and verification reports as required.
Completes paperwork and reports, including pallet off-inventory, on-hand inventory, pallet/net/strap reports and lock/net discrepancy reports, and provides to corporate and/or appropriate sources.
When applicable, develops and distributes load plans to appropriate personnel.
Verifies completion of weight and balance documentation and obtains necessary approvals prior to take-off.
Blocks aircraft in and out on landing and departure.
Inspects aircraft cargo to ensure safe and secure and reviews documentation to ensure accuracy and completeness.
Ensures accuracy and completeness of HAZMAT loading paperwork, notifies crew of location and, if necessary, obtains appropriate approvals prior to take-off.
When necessary, runs main deck controls for aircraft loading/unloading of cargo.
Creates applicable Declaration for Customs and Agriculture.
Establishes and maintains working relationships with Customs, Agriculture Department, flight crews, crew transport, other line stations ground operations personnel, sales/customer service personnel, vendors and HDQ Dispatch.
Operates GSE and UGSE equipment required for flight handling.
Performs inspections on UGSE and loading racks and reports any discrepancies to proper Supervisor.
Performs other duties as assigned, including GSE and UGSE maintenance.

Required Experience:
Applies understanding of aircraft positions and heights, aircraft weight limitations and aircraft overhangs.
Proficiently utilizes MTS and LCL.
Knows and adheres to company operating policies, operations, processes and procedures appropriate to the job.
Knows and adheres to aircraft, vehicle and employee safety rules and regulations.
Understanding and uses UGSE operations and inspections processes.
Uses ability to track and coordinate multiple issues simultaneously.
Computer literate
Basic math skills
Previous airline experience preferable
High school or equivalent work experience

We offer a highly competitive compensation and benefits package including health coverage, life insurance and 401k savings plan with company match. Visit our website at

The Company is an equal employment/affirmative action employer. It is the Companys policy not to discriminate against any applicant or employee based on race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity or any other characteristic or status protected by applicable federal, state or local laws.

Please see the links to the EEO is the Law posters on our career websites

Contact Information:
For immediate consideration, please submit your resume through

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Atlas Air Inc. is the largest provider of ACMI freighters for lease and plays a critical role in global air cargo. Atlas Airs highly efficient and reliable fleet is led by the Boeing 747-400 freighter the industry benchmark for operating performance due to its cost and capacity advantage over other freighters. Atlas Airs future operating platform is built upon the new-technology best-in-class Boeing 747-8 freighter. Atlas is an Equal Opportunity Employer. It is the policy of Atlas to afford equal employment opportunity to all employees and applicants for employment without regard to race color religion sex sexual orientation national origin citizenship place of birth age or disability in accordance with federal state and local laws.

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