Customer Service Representative
- Belleville, Michigan
- Job ID
Customer Service Representative job at Avflight Corporation in Belleville MI
Description, duties, responsibilities
Benefits: Medical, Dental, Vision, Vacation, holidays and 401k with employer matching program
Employment Type: Full Time
Description: Avflight Willow Run is looking for an exceptional Customer Service Representative to join our team! This position is full-time permanent.
- Welcoming and providing superior customer service to crew members and passengers visiting the facility
- Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
- Communicate aircraft arrivals to line service and complete pre-arrival information from customers
- Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
- Ability to work a flexible schedule and work overtime as required
- Perform other duties as assigned
- High school diploma or GED
- Some college and/or hotel/hospitality experience a plus
- Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products
- Previous retail and/or customer service experience preferred
- Must be able to lift 20lbs and carry up to 10lbs. Frequent sitting, standing, bending, reaching.
- Must be available for second shift, holidays and weekends if needed
- Experience in aviation is a plus
- Must be a self-starter, with the ability to work independently and coordinate requests between departments
- Must have the ability to multitask; excellent communication and organizational skills.
- Be pleasant with others on the job and display a good-natured, cooperative attitude
- Be reliable, responsible, and dependable, and fulfill obligations
- Strong Attention to Detail and multi-tasking skills
Avflight Corporation Company Overview
Avflight is a privately-owned international company headquartered in Ann Arbor, Michigan, serving the aviation industry with a tradition of innovation for the past 20+ years. Thank you for your interest in joining the Avflight family! At Avflight, we hire team members who are driven to provide exemplary service and are passionate about aviation. Sound like you?