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Where willyourcareer take you? Were not just any travel management company. We help clients travel smart and achieve more. (Senior) Travel Consultant (Shift Duty) Hong Kong As a (Senior) Travel Consultant (Shift Duty) work in shift duties or stand by duties due to operational requirements will be needed. You will be responsible for accurately and efficiently handling emergency requests via multiple channels (i.e. phone email etc.). In addition you will act as an Emergency point of contact for multi- customers and provides active travel consultation and solution towards the business customers. Your responsibilities: Successfully plan manage and deliver projects within the defined budget timelines resource allocations and scope Work in shift duties or stand by duties due to operational requirements Responsible for accurately and efficiently handling emergency requests via multiple channels (i.e. phone email etc.) Act as emergency point of contact for multi- customers and provides active travel consultation and solution towards the business customers Performs at an expert and demonstrates an extensive understanding and applicability of all areas in the travel industry Works independently and serving multi-customers and demanding customers Were looking for you if your profile matches the following: Minimum of 2 to 5 years experience in the corporate travel management industry Solid working knowledge of the travel industry policies procedures and processes Strong skills on travel industry systems (i.e. GDS) Good verbal and written communication skills in English and Chinese Ability to handle multiple priorities simultaneously Ability to work shift hours Ability to work independently exercising general judgment Good professional customer service and problem resolution skills What we offer you: This is an exciting job within an international work environment. Youll be working with a great international team of colleagues. And we offer you a competitive package training career development flexible hours and a dynamic work environment. How to apply: Is this your next career move? Dont wait any longer. Create a profile in our job portal on our website and upload your CV and cover letter. Get to know us BCD Travel helps companies make the most of what they spend on travel. For travelers this means keeping them safe and productive and equipping them to make good choices on the road. For travel and procurement managers it means advising them on how to grow the value of their travel program. In short we help our clients travel smart and achieve more. We make this happen in 108 countries with more than 13000 creative committed and experienced people. And its how we maintain an industry leading client-retention rate of 95% with 2016 sales of US$24.6billion. For more information visit www.bcdtravel.com. This position is not open to third-party recruiting agencies. #LI-KC1 Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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