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Apply for Master Field Service Technician job at Eaton Corporation today Master Field Service Technician job at Eaton Corporation
location on map is approximate

Master Field Service Technician

Eaton Corporation
Memphis, TN
United States

Hourly: USD

Eaton’s Engineering Services & Systems Division is seeking a Master Field Service Technician. The Master Field Service Technician will be based out of either Memphis TN Mason TN Jackson TN or Sugar Tree TN. Eaton’s Engineering Services & Systems Division wants to help you fuel your career! Eaton has the largest and most experienced team of filed services technicians and engineers in the industry. This team brings extensive skills and experiences to field service engineering. Active participation in recognized technical societies such as NFPA and IEEE and collaboration with a variety of utilities and industries ensures that our technicians are knowledgeable about today’s cutting edge technology and engineering techniques. We assist customers at every stage of the power system: offering start-up and commissioning of equipment performing planned maintenance monitoring performance diagnosing system problems remotely as well as responding to emergencies on a 24/7 basis 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities. Position Overview: The Power Distribution Systems organization offers career opportunities at a variety of levels representing increased scope and responsibility within the organization. The Master Field Service Technician provides field service technical assistance to customers in areas of installation startup maintenance and repair training and modification of electrical power distribution equipment; self-manage assigned projects for electrical equipment; provide technical solutions to customers; perform less conventional complex engineering assignments that may involve equipment or product design testing of materials process studies or research investigations

Essential Functions: + Continuously improve personal technical and professional business skills enabling incumbent to service products to customer’s satisfaction through keeping current with product technology as measured by ability to troubleshoot and repair various products and to instruct others. + Provide timely detailed and accurate reports on service work performed product performance and warranty liabilities to company expense and time allocation. + Become computer efficient using laptops provided and mastering all required software. + Maintain all service equipment including all test equipment tools issued to meet specifications including EBE ISO requirements etc. in good working condition and maintain sufficient inventory to respond to standard calls. + Provide customers basic applications information via phone or on site consultation and be available for 24-hour x 7 days a week on call duty and respond to emergency situations with minimal notification. + Demonstrate ability to service newly designed and experimental equipment which has not been seen before and instill confidence in the customer. + Develop and maintain strong working relationships with customers authorized service shops other service organizations and product business units to assure customer satisfaction. Incumbent demonstrates an awareness of customer needs preferences and time and financial constraints. + Proven customer service sales ability and ability to handle irate or difficult customers and gain satisfaction. + Demonstrate safety consciousness in equipment handling electrical and electronic procedures and the unique situations encountered at diverse work sites. Position Criteria: + Possess and maintain a valid and unrestricted driver’s license + Skilled proficiency in the following: + Basic Test Equipment Operation + Basic Troubleshooting Techniques + Ability to run small projects + Intermediate Test Equipment Operation + Advanced Troubleshooting Techniques + Ability to run small outages and projects + Advanced Test Equipment Operation + Basic Protective Relays + Basic PQ Measurements + Ability to run medium to large outages and projects Qualifications Basic

+ Associates degree from an accredited institution and/or military experience + Minimum 3 years of experience evaluating and servicing electrical distribution or control systems + Legally authorized to work in the United States without company sponsorship + No relocation is provided. Candidates must reside within 50 miles from one of the listed locations on the job description Preferred

+ 5 years experience in testing troubleshooting evaluating and servicing electrical distribution and control systems is highly desirable. + Experience performing power quality measurements troubleshooting and analysis is highly desirable. + Experience with protective relays We make what matters work. Everywhere you look—from the technology and machinery that surrounds us to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable efficient safe and sustainable. Because this is what matters.We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical passionate accountable efficient transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet never losing sight of what matters. Job: Engineering Region: North America – US/Puerto Rico Organization: ESSG EESSD Electrical Engrg Svcs Systems Div Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes Does this position offer relocation?: No Travel: Yes 50 % of the Time Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicants race color religion sex sexual orientation gender identity age national origin disability marital status genetic information protected veteran status or any other status protected by law.
Master Field Service Technician job at Eaton Corporation
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Master Field Service Technician job at Eaton Corporation

Master Field Service Technician job at Eaton Corporation

Master Field Service Technician job at Eaton Corporation

Master Field Service Technician job at Eaton Corporation

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