Return Agent Spokane Airport Hot

Return Agent Airport job at Enterprise Holdings in Spokane WA

Description, duties, responsibilities

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car National Car Rental and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the worlds best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior friendly efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly efficient environment for all customers. Assist in making all transactions quick and efficient.

This position is located at the Spokane International Airport (GEG) at 9000 W Airport Dr. Spokane WA 99224.

The pay for this position starts at $20.75 per hour. Employees in this position earn between $20.75- $21.75 / hour depending on length of service.

We offer a robust Benefits Package including but not limited to:

• Paid Time Off starting with 14 days in your first year + 6 paid holidays
• Health Dental Vision insurance; Life Insurance; Prescription coverage
• Employee discounts on car rentals car purchases and much more!
• 401(k) retirement plan with company match and profit sharing

• Sunday: 4am - 12:30pm
• Monday:4am - 12:30pm
• Tuesday: 4am - 12:30pm
• Wednesday: 4am - 12:30pm
• Thursday: 4am - 12:30pm
• Friday: Off
• Saturday:Off

• Greet all customers using prescribed appropriate dialogue as they arrive on the lot
• Remind customer to check for personal belongings
• Identify any items found in the vehicle with a unit number date time and turn into lost and found
• Advise and review rental charges; and provide an accurate receipt to the customer
• Provide information in a professional and courteous manner regarding transportation to the airport terminal
• Thank customers using the prescribed dialogue
• Inquire about service satisfaction and document dissatisfaction
• Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
• Use of proper statement to determine if vehicle is being returned with full tank of gas
• Complete a service alert for any mechanical and or body damage communicated by the customers.
• Identify vehicles which are on system hold for turnback time or mileage recall or any other special lock and verify their movement to the proper lot location
• Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
• Keep lot organized for ease of access and traffic flow
• Seek to improve job performance through self-assessment skill development training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Must have a minimum of 2 years of customer service or sales experience in retail guest services or administrative support
• Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

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Enterprise Holdings Company Overview

The following jobs have been promoted on the Aviation Ad Network and are to be considered - current, newsworthy aviation employment information (FYI). No guarantee is made as to the accuracy, completeness or timeliness of any information, projections or opinions in announcements obtained through the promoted jobs. The information contained in this announcement is compiled for the convenience of site visitors and is accepted by the site visitor on the condition that errors or omissions are not the responsibility of Avjobs and shall not be made the basis for any claim, demand or cause of action. Please visit this companys web site for additional details and information. Please reference Avjobs when applying.