Return Agent Reno Tahoe Airport Hot

Return Agent Tahoe Airport job at Enterprise Mobility in Reno NV

Description, duties, responsibilities

<p>Return Agent Opportunity Enterprise Mobility operates the Enterprise Rent-A-Car National Car Rental and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the worlds best and most trusted mobility company.The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior friendly efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly efficient environment for all customers. Assist in making all transactions quick and efficient.Opening available at the following branch location: 2555 Aviation Blvd Reno NV 89502This is a full time position that pays $17 / hourWe offer:Paid time offEmployee discountRetirement savings plan including 401kHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and developmentSchedules Available:1 schedule: 330a-12p2 schedule: 12p-830pResponsibilities include:Greet all customers using prescribed appropriate dialogue as they arrive on the lotRemind customer to check for personal belongingsIdentify any items found in the vehicle with a unit number date time and turn into lost and foundAdvise and review rental charges; and provide an accurate receipt to the customerProvide information in a professional and courteous manner regarding transportation to the airport terminalThank customers using the prescribed dialogueInquire about service satisfaction and document dissatisfactionDiscreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss reportUse of proper statement to determine if vehicle is being returned with full tank of gasComplete a service alert for any mechanical and or body damage communicated by the customers.Identify vehicles which are on system hold for turnback time or mileage recall or any other special lock and verify their movement to the proper lot locationIdentify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot locationKeep lot organized for ease of access and traffic flowSeek to improve job performance through self-assessment skill development training and goal settingMaintain a regular and reliable level of attendance and punctualityPerform miscellaneous job-related duties as assignedEqual Opportunity Employer/Disability/VeteransQualifications:Must be at least 18 years of age.Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.High School Diploma or G.E.D. required.Must have a minimum of 1 year of customer service and sales experience in retail guest service or hospitalityMust have a valid drivers license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 yearsNo drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI DWI).</p>

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Enterprise Mobility Company Overview

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