Seasonal Customer Service Agent Minneapolis St Paul Airport Hot

Seasonal Customer Service Agent Minneapolis Airport job at Enterprise Rent A Car in St Paul MN

Description, duties, responsibilities

Enterprise Mobility operates the Enterprise Rent-A-Car National Car Rental and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately ownedautomotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the worlds best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Seasonal Customer Service Agent. The Customer Service Agent will provide superior friendly efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly efficient environment for all customers. Assist in making all transactions quick and efficient.

This position pays $17.50 / hour and is located at the St. Paul Minneapolis International Airport (MSP)- 4901 Glumack Dr. Saint Paul MN 55111.

The seasonal window ends October 16 2026 and cannot exceed 180 days.

We have multiple part time and full time schedules available!

We are hiring now for immediate openings. Responsibilities include:

• Greets and answers customer questions and provides assistance based on each customers needs and requests by brand. In some locations which offer both brands this job responsibility requires keen understanding of the differences between products and services offered by both.
• Identifies and attends to the customer by name verifies rental agreement and reservation
• Ensures a pleasant smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes
• Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty
• Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction
• Provides all customers with undivided attention while assisting them
• Prepares all rental and return documents accurately and completely
• Offers all customers assistance with directions maps local area information and appropriate service information
• Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges
• Ensures that the return date and time on the rental agreement is accurate
• Reviews all charges at the time of vehicle return
• Prepares the Rental Agreement Folder with all required information
• Answers the telephone in a friendly helpful and prompt manner
• Maintains the appearance of the rental counters and customer areas to present a neat and orderly image
• Ensures that the counter is stocked with appropriate supplies to provide smooth and effective counter service and maintains work area in a safe and clean condition
• Assists customers within the queue to minimize any wait time and provide the most efficient service possible
• Seek to improve job performance through self-assessment skill development training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

• Must be at least 18 years old
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• High School Diploma or G.E.D. required
• Must have a minimum of 2 years of customer service or sales experience in retail guest services or administrative support
• Must have a valid drivers license with no more than 3 moving violations and/or at-fault accidents on driving record within the past 3 years
• No drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI).
• This a seasonal position and you may work up to a maximum of 6 months (180 days) during the defined season with a 3 month break in service.
  

Related Jobs

Global Portfolio Manager Aviation Products Strategy South St Paul MN

Airport Sponsorship Lead Build Partnerships Revenue St Paul MN

Operations Manager Msp Minneapolis st Paul Airport Full Time St Paul MN

Operations Manager Msp st Paul Airport Full Time St Paul MN

Airport Customer Service Supervisor St Paul MN

Airport Sponsorship Sales Manager St Paul MN

Airline Customer Service Supervisor Team Coach St Paul MN

Customer Service Manager Airport Customer Experience St Paul MN

Lead Machinist At Superior Aerospace Fridley MN

Devsecops Scrum Master Software Engineer Eagan MN

Enterprise Rent A Car Company Overview

The following jobs have been promoted on the Aviation Ad Network and are to be considered - current, newsworthy aviation employment information (FYI). No guarantee is made as to the accuracy, completeness or timeliness of any information, projections or opinions in announcements obtained through the promoted jobs. The information contained in this announcement is compiled for the convenience of site visitors and is accepted by the site visitor on the condition that errors or omissions are not the responsibility of Avjobs and shall not be made the basis for any claim, demand or cause of action. Please visit this companys web site for additional details and information. Please reference Avjobs when applying.