Customer Experience Representative Paine Field International Airport Pae Featured

Customer Experience Representative Paine Field International Airport Pae job at Enterprise Rent A Car in Everett WA

Description, duties, responsibilities

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car National Car Rental and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the worlds best and most trusted mobility company.

Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior friendly and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

Opening available at the following branch location:

Paine Field International Airport (PAE) 9901 24th Place West Everett WA 98204

This is a full time position with a starting rate of pay 21.75/ hour.

We offer a robust Benefits Package including but not limited to:

Paid Time Off starting with 14 days off in your first year + 6 paid holidays

Health Dental Vision insurance; Life Insurance; Prescription coverage

Employee discounts on car rentals car purchases and much more!

401(k) retirement plan with company match and profit sharing

Schedule:

Sunday: Off

Monday:Off

Tuesday:2:00pm - 12:30am

Wednesday:2:00pm - 12:30am

Thursday:2:00pm - 12:30am

Friday:2:00pm - 12:30am

Saturday:2:00pm - 12:30am

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

Meet and greet customers in a professional friendly and timely manner

Provide superior efficient customer service by understanding and communicating rental terms and conditions vehicle features and other services

Use Company approved sales and service techniques to determine customer needs and offer optional protection products upgrades fuel options and other additional equipment

Offer additional customer assistance by offering directions maps local area information and appropriate service information

Answer incoming calls for reservations rate quotes general questions and answers provide information and resolution for customers other branches and other vendors

Place outgoing calls for callback management and miscellaneous calls as assigned

Assist to assess condition of rental upon return

Notify Management of any known customer problems

Notify Management of any known vehicle problems and any required vehicle maintenance

Continuously build knowledge and skills pursue on the job training and development opportunities and any company sponsored classroom training

Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

High School Diploma or G.E.D. required

Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years.

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Must have one year of customer service retail or administrative support experience

Must have worked 6 months or more at most recent employer

Must be at least 18 years old

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Enterprise Rent A Car Company Overview

The following jobs have been promoted on the Aviation Ad Network and are to be considered - current, newsworthy aviation employment information (FYI). No guarantee is made as to the accuracy, completeness or timeliness of any information, projections or opinions in announcements obtained through the promoted jobs. The information contained in this announcement is compiled for the convenience of site visitors and is accepted by the site visitor on the condition that errors or omissions are not the responsibility of Avjobs and shall not be made the basis for any claim, demand or cause of action. Please visit this companys web site for additional details and information. Please reference Avjobs when applying.