Formsprag Clutch job details and career information

Customer Service Rep Aerospace Featured

Location
Warren, Michigan
Wage
Hourly
Job ID
12709899560
Posted
2020-9-16

SUMMARY: This position serves as the primary point-of-contact for all Aerospace customer needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages handling of all Aerospace customer orders
Enters customer forecast and firm orders into company MRP platform as well as maintains internal database or records
Utilizes Customer-specific web-based portals for exchange of customer order information
Investigates and reports on production capabilities for new orders and expediting of existing orders
Coordinates export licensing requirements
Manages Aerospace customer rebuild/return orders
Coordinates responses to customer certification requests
Other duties as assigned
The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ""Altra Company."" Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law. The ""EEO is the Law"" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process will have the opportunity to request accommodation during the application process.
Job Requirements
BASIC REQUIREMENTS:
A High School diploma or equivalent is required
Past work experience in Customer Service
Excellent organizational skills and attention to detail is a must to succeed
Must possess excellent communication skills both written and oral
Ability to multi-task and adapt to rapidly changing task prioritization is essential
Must demonstrate proper phone etiquette skills and be patient personable tactful and professional in dealing with customers and sales representative
This position is subject to the International Traffic in Arms Regulations (ITAR). As a result all applicants must be U.S. Persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen U.S. Permanent Resident (i.e. Green Card Holder) Political Asylee or Refugee
PREFERRED REQUIREMENTS
Past work experience in a manufacturing environment
Experience with SAP or another Enterprise Resource Planning (ERP) system
PHYSICAL REQUIREMENTS:
Must be able to lift up to 25 pounds occasionally
Sit for long periods of time
EEO Statement: The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ""Altra Company."" Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law. The ""EEO is the Law"" poster is available at: If you have a disability and need assistance accessing or using this website to apply for a position you can request assistance by sending an email to ...@altramotion.com.

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Customer Service Rep Aerospace

Location: Warren MI

Industry: Aviation
Occupational Category: Business Operations
Hours: Full-time, 40 hours per week
Salary: USD 0

Description: Formsprag Clutch seeks a Customer Service Rep Aerospace.
SUMMARY: This position serves as the primary point-of-contact for all Aerospace customer needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages handling of all Aerospace customer orders
Enters customer forecast and firm orders into company MRP platform as well as maintains internal database or records
Utilizes Customer-specific web-based portals for exchange of customer order information
Investigates and reports on production capabilities for new orders and expediting of existing orders
Coordinates export licensing requirements
Manages Aerospace customer rebuild/return orders
Coordinates responses to customer certification requests
Other duties as assigned
The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ""Altra Company."" Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law. The ""EEO is the Law"" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process will have the opportunity to request accommodation during the application process.
Job Requirements
BASIC REQUIREMENTS:
A High School diploma or equivalent is required
Past work experience in Customer Service
Excellent organizational skills and attention to detail is a must to succeed
Must possess excellent communication skills both written and oral
Ability to multi-task and adapt to rapidly changing task prioritization is essential
Must demonstrate proper phone etiquette skills and be patient personable tactful and professional in dealing with customers and sales representative
This position is subject to the International Traffic in Arms Regulations (ITAR). As a result all applicants must be U.S. Persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen U.S. Permanent Resident (i.e. Green Card Holder) Political Asylee or Refugee
PREFERRED REQUIREMENTS
Past work experience in a manufacturing environment
Experience with SAP or another Enterprise Resource Planning (ERP) system
PHYSICAL REQUIREMENTS:
Must be able to lift up to 25 pounds occasionally
Sit for long periods of time
EEO Statement: The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ""Altra Company."" Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law. The ""EEO is the Law"" poster is available at: If you have a disability and need assistance accessing or using this website to apply for a position you can request assistance by sending an email to

Responsibilities:

Educational requirements:

Experience requirements:

Desired Skills:

Qualifications:

Benefits:

Incentives:

Date Posted: 2020-9-16

Please Apply by: 2020-10-2