Airline Customer Service Agent Morning Shifts Urgent
- Honolulu, Hawaii
- Job ID
Airline Customer Service Agent Morning Shifts job at Hallmark Aviation Services in Honolulu HI
Description, duties, responsibilities
Hallmark Aviation Services is the preferred passenger service provider at the Daniel K. Inouye International Airport for QANTAS Airways Korean Air Asiana Airlines Air New Zealand Jetstar Airways Scoot Air and Westjet.?? The job requires candidates to perform various duties for arriving and departing international flights into the Daniel K. Inouye International Airport. This includes being able to operate the airlines computer check-in system and becoming knowledgeable of travel and travel documentation for travel into numerous international destinations. Selected Candidates will be required to work a minimum of 4 shifts per week and a minimum of 4 hours per shift. Candidates schedules are based on operational needs of the airlines and candidates availability should be flexible; must be able to work weekends and holidays if scheduled. Shift start times vary between 7:00am to 8:30am and end between 11:00am to 1:30pm. Shifts times are subject to change based on flight operations and seasons. If hired candidates are required to attend paid mandatory Orientation and 4 days Training: Orientation: Thursday January 31 2019 @ 9:30am. Training: Monday February 4 2019 - Thursday February 7 2019 @ 8:00am to 4:00pm Candidates must be on time and attend all training days to continue employment. Benefits Offered: Medical Dental Vision and Limited Flight Benefits. To qualify for medical employees need to work 20+ hours per week. Required Skills Basic At least 18 years old with a High School Diploma or G.E.D. Valid US Work Authorization Must live on Oahu HI; Or willing to relocate at own expense. Must be able to pass a post offer pre-employment drug test. Flexible schedule to work weekends and holidays English proficiency is mandatory as candidate will need to be able to read interpret and comprehend reference materials instructions policies and procedures in the English language. Basic Math Skills: Adding Subtracting Division and Multiplying. Must have effective communication skills and listening skills. Must take pride in appearance and performance. Knowledgeable and literate of computers Able to stand bend squat reach grasp and pick up items; occasional lifting up to 70lbs. Candidates will interact with airline customers on a daily basis and will be trained and expected to deliver high quality customer service. Environmental conditions involve continuous people interaction; fast pace; exposure to high noise levels dirt dust fumes heat cold hazardous or toxic material; heavy crowd activity; working in confined spaces or heights frequently and for extended periods and able to multi-task. Work assignments may involve specific tasks associated with interim postings at the ticket counter airport lobby baggage counter gate check-in control-center other functional areas or rotation through all areas including bag-room ramp and other terminals. Continuous standing bending kneeling squatting stooping grasping and picking up items will occur on a daily basis. May need to pull push and move large bulky items up to 70 lbs. Required Experience 6+ months of relevant customer service experience; experience in the airline industry is a plus.
Hallmark Aviation Services Company Overview
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