Airline Customer Service Supervisor
- Newark, New Jersey
- Job ID
Airline Customer Service Supervisor job at Hallmark Aviation Services in Newark NJ
Description, duties, responsibilities
Hallmark Aviation is seeking a professional Airline Supervisor for a Prestigious European airline. The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. DEPARTMENT: Newark NJ (EWR) Required Skills AND SKILLS NEEDED: Excellent LEADERSHIP abilities Excellent ORGANIZATIONAL skills Excellent focus on Customer and Client satisfaction Excellent Critical Thinking Ability and Analytical Skills Minimum 18 Months Airline operational Experience preferred Minimum of Very Good rating on most recent evaluation Able to work under pressure of meeting extreme deadlines Able to communicate effectively both verbally and in writing Able to solve daily problems and make quick decisions within the operation (DBC delays cancellations etc.) Thorough knowledge of Airport Operations (arrivals departures ticket counter) Good Knowledge of Airline Reservations Must be flexible and able to promote positive attitudes from subordinates Computer Software (Word and Excel) typing and ticketing experience Occasional lifting of up to 70 lbs. Basic At least 18yrs old with a High School Diploma or G.E.D. English proficient other languages may be required Basic Math Skills: Adding Subtracting Division and Multiplying Able to stand bend squat reach grasp and pick up items; occasional lifting up to 70lbs Reading and comprehension of reference materials instructions policies and procedures CONDITIONS OF EMPLOYMENT WILL BE DISCUSSED DURING THE INTERVIEW PROCESS
Hallmark Aviation Services Company Overview
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