Airport Guest Services Agent Overnight Shift Gsa Ns Urgent
- New York
- Job ID
Airport Guest Services Agent Overnight Shift Gsa Ns job at Hallmark Aviation Services in NY
Description, duties, responsibilities
Hallmark Aviation is seeking professional Airport Customer Care Agents at JFK International Airport. AVAILABLE: OVERNIGHT SHIFT 11PM - 6:30AM PAID TRAINING PROVIDED! NO PREVIOUS AIRLINE EXPERIENCE REQUIRED!!! DEPARTMENT: New York (JFK) AND SKILLS NEEDED: Proven customer service skills and Excellent communication skills Self-driven focus on Customer and Client satisfaction Multi - Lingual preferred Demonstrated collaboration skills caring positive and happy attitude Able to communicate effectively both verbally and in writing Able to follow a planned roster and follow a work schedule Flexible and able to promote positive attitudes within the team Able to work varied hours Associate Degree or equivalent preferred SPECIFIC DUTIES INCLUDE: Help improve customer service experience at JFK. Project a clear and concise voice and fluent in English. Answer calls and make announcements as requested. Provide accurate information in regards to terminal/airport services in a welcoming hospitable manner. Actively promote retail and food and beverage offerings in the terminal Required Skills PREVIOUS CUSTOMER SERVICE EXPERIENCE At least 18yrs old with a High School Diploma or G.E.D. English proficient other languages may be required Terminal and Airport operations knowledge and experience preferred Retail and/or Hospitality work experience required Able to stand 3-4 at a time Reading and comprehension of reference materials instructions policies and procedures Valid US work authorization Professional demeanor and exceptional presentation Flexible schedule and availability Background Check Fingerprinting required Drug Screen required prior to the day of hire Salary/Benefits: $11.00/HR (Jan2018 increase to $13.00); Flight Benefits Travel Allowance Uniform provided. Cleaning Allowance Health Insurance (for FT with small contribution) Voluntary Dental Vision and Life. 401K Matching up to 3.5% Holiday Pay (after 90 Days) and Referral Bonus. Required Experience .
Hallmark Aviation Services Company Overview
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