Associate Analyst It Airline Operations Hot
- Honolulu, Hawaii
- Job ID
Associate Analyst It Airline Operations job at Hawaiian Airlines in Honolulu HI
Description, duties, responsibilities
At Hawaiian Airlines we are all about welcoming our guests with Hawaiian hospitality and aloha and taking care of our people our home and the communities we serve. Join our ohana and be a part of an exciting team of professionals dedicated to serving our kamaina and introducing our islands to the world!
Come join our team as an Associate Analyst supporting airline operations. In this role you will partner closely with analysts and developers to complete root-cause analysis design solutions provide documentation and implement projects all with the aim of improving Hawaiian Airlines airline operations efficiency and productivity.
Analysts provide analysis and reporting services in support of LOB pillar and Enterprise. This group also updates maintains and analyzes data from various enterprise tools. Analyst liaises with stakeholders to understand analysis and reporting needs and creates deliverables to enable the organization to meet its goals. The detailed work includes analyzing data numbers and creating deliverables to enable summarizing proposing or updating the stakeholders. The individuals in this family should be excellent listeners communicators (oral and written) and able to distill the key topics/components/issues from discussions.
Translate technical and architectural complexities of a technical solution so that project stakeholders can easily understand
Support the delivery of exceptional customer service that builds trust through responsive accurate consistent knowledgeable and available services and support
Support the organizations project management policy practice and methodology
Gathers requirements and documents these requirements for use within the project life cycle
Interacts with business representatives and other partners including vendors to ensure that requirements are accepted and well-known
Understands the source and use of key data and prepares analysis reports to enable design decisions
Participates in the creation of use cases and user expected results to ensure that software is delivered to end users with zero Severity 1 or Severity 2 defects
Provide timely and accurate progress information to project status reports
Authority to recommend changes to processes and procedures
Work with project stakeholders to validate their requirements and analysis models via techniques such as reviews and walkthroughs
Ensure system specifications meet the business unit expectations/requirements
Completes tasks under direction of senior team members and management
Accurately record and report their work efforts and uses corporate assets in a responsible manner
Ensure the requirements map to a real business need are approved by all relevant stakeholders and meet essential quality standards
Maintains existing requirements to ensure that current-state needs are known
Ensure that technology solutions adhere to quality standards
Participate in the development of cost/benefit analysis
Other duties as assigned
Bachelors Degree (in lieu of degree - 4 years of professional work experience)
Ability to create sufficient documentation to ensure the supportability of their analysis
Demonstrates applied knowledge of one or more analysis and problem decomposition techniques
Solid analytical and problem-solving skills
Demonstrates good writing and documentation skills
Possesses good analytical skills with the ability to collect organize analyze and disseminate significant amounts of information with attention to detail and accuracy
Demonstrates excellent communication skills
Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel SPSS SAS etc.)
Airline industry experience
Technical expertise regarding data models database design development data mining and segmentation techniques
Entry level SQL knowledge
Familiarity with Jira and Confluence
Familiarity with Mulesoft
About Hawaiian Airlines
Hawaiian has led all U.S. carriers in on-time performance for each of the past 16 years (2004-2019) as reported by the U.S. Department of Transportation. Consumer surveys by Cond Nast Traveler Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaii.
Now in its 92nd year of continuous service Hawaiian is Hawaiis biggest and longest-serving airline. In 2019 Hawaiian offered nonstop flights between Hawaii and more U.S. gateway cities (13) than any other airline along with service connecting the islands with Japan South Korea Australia New Zealand American Samoa and Tahiti. As a result of the COVID-19 pandemic Hawaiian is offering an adjusted schedule of daily flights within the Hawaiian Islands and between Hawaii and the U.S. mainland as well as Japan.
The airline is committed to the health and safety of its guests and employees and has reinforced enhanced cleaning procedures across its business. While the experience may be a little different the authentic Hawaiian hospitality remains unchanged. Additional details on how Hawaiian is keeping guests and employees safe can be found at HawaiianAirlines.com/KeepingYouSafe.
Hawaiian Airlines Inc. is a subsidiary of Hawaiian Holdings Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiians Twitter updates (@HawaiianAir) become a fan on Facebook (Hawaiian Airlines) and follow us on Instagram (hawaiianairlines). For career postings and updates follow Hawaiians LinkedIn page.
For media inquiries please visit Hawaiian Airlines online newsroom.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
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