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Apply for Customer Service Representative I Temp job at ITT today Customer Service Representative I Temp job at ITT
location on map is approximate

Customer Service Representative I Temp

Valencia, CA
United States

Hourly: USD

Req ID # 6450BR
Position Title Customer Service Representative I – Temp
Country United States
Work Location CA Valencia
Company: ITT Aerospace Controls
Job Description
Position Summary:
Support Account managers by representing and acting as the focal point between ITTCT and assigned customers for processing customer orders on all routine business including:
Primary Responsibilities:
·Prepare and submit routine price quotes and negotiate price and schedule
·Support forecasting activity
·New PO order entry and order acknowledgment
·Provide order status
·Coordinate schedule change request
·Administer customer PO changes
·Data submittal tracking and approval primarily for Legacy programs with some exception for development programs
·Communicates with customers daily via telephone fax and/or email.
·Offers general support to internal and external customers while uncovering opportunities and communicating them appropriately.
·Qualifies problems and disperses customers to appropriate departments
·Coordinates all activities related to assigned accounts and assigned Program Management
·Changes / updates records through MRP
·Processes Credits / Debits / Re-bills relating to customer base
·Adjusts complaints concerning billing or service rendered referring complaints of service failures to designated departments for investigation
·Processes customer information and follows through with appropriate departments including receiving operations shipping
·Reports and other correspondence internal and external
·Assist Marketing and Sales Focus Factory and others as required
·Administer customer requirements via customer web portals
Skills and Experience
Requirements and Skills:
·Ideal candidate will have a BS/BA degree with 2+ years of customer service experience and a willingness to learn our business
·Experience in the aviation industry a plus
·Must possess excellent communication and inter-personal skills with the flexibility to do whatever it takes to care for our customers
·Must be proficient in Microsoft Office Suite (Word Excel and PowerPoint) to prepare spreadsheets graphs presentations and reports
·Experience with Oracle-ERP is a plus
·Must be a well-organized multi-tasking self-starter type of individual
Minimum Education Requirements Business or Technical School (AA Desired) or Equivalent
Percent of Travel Required N/A
Paid Relocation Available? No
EEO Statement: “ITT Inc. is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to race color religion sex sexual orientation gender identity national origin protected veteran or disability status or any other characteristic protected by law.Avjobs.com
Customer Service Representative I Temp job at ITT
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Customer Service Representative I Temp job at ITT

Customer Service Representative I Temp job at ITT

Customer Service Representative I Temp job at ITT

Customer Service Representative I Temp job at ITT

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