Supervisor Airport Services Featured

Supervisor Airport Services job at JetSuiteX in Centennial CO

Description, duties, responsibilities

This Is How We Fly

At JSX were not just a lifestyle carrier – were a lifestyle employer. Here entrepreneurship meets determination and excellence is our standard. We believe that the journey is just as important as the destination and every day we strive to create a Joyful Simple eXperience for our Customers. Join us and find your runway to growth innovation and success.

About the Role:

As an Airport Service Concierge Supervisor youll be the friendly face welcoming our Customers the moment they arrive. You play a key role in creating a smooth stress-free travel experience—guiding guests through check-in security and boarding while maintaining a clean well-stocked lounge. Youll rotate through different responsibilities to keep each day dynamic and rewarding. Punctuality professionalism and a passion for service are essential.

A Day in the Life:

• Supervisor responsibilities include:
  
  
  • Keep the lounge pristine and welcoming between flights- fully stocked and ready for the next group of Customers.
  • When scheduled handle valet responsibilities: courteously park and retrieve Customer vehicles and assist with arrivals and departures.
  • Keep records up to date help with scheduling and make sure policies are followed.
  • Review and approve timecards track attendance and fix any payroll issues.
  • Assist with resolving issues involving staff customers or daily operations.

• Youll be assigned to one of the following key roles each shift depending on the needs of the day:
  • Check-in Agent:
    
    • Be the first point of contact. Greet Customers with a smile assist with check-in verify IDs print boarding passes and screen luggage for hazardous materials.
  • Boarding Agent:
    
    • Lead the boarding process. Make clear and friendly announcements verify identification and keep Customers informed about flight updates delays and procedures.
  • Security Screening Support:
    
    • Operate the Evolv Weapons Detection System and ensure flagged baggage is carefully and respectfully inspected for safety compliance.
  • Ground Security Coordinator (GSC):
    
    • Serve as the communication hub between the ground team and flight Crew. Greet arriving aircraft assist with deplaning announcements and restock onboard snacks and amenities.
  • Additional responsibilities include:
    
    • Keep the lounge pristine and welcoming between flights- fully stocked and ready for the next group of Customers.
    • When scheduled handle valet responsibilities: courteously park and retrieve Customer vehicles and assist with arrivals and departures.

• Be Part of a Team That Values You: Join a tight-knit Crew committed to excellence and mutual support.
• No Two Days Are the Same: With rotating posts and a variety of responsibilities youll enjoy a fast-paced engaging work environment.
• Make a Meaningful Impact: Youll be part of the Customer journey from start to finish helping create memorable travel experiences.
• Opportunities to Grow: Build your skills and gain exposure to different areas of airport operations.

• Approachable: You create a welcoming environment where colleagues and customers feel comfortable asking questions sharing feedback and collaborating.
• Customer-Focused: Youre passionate about exceeding customer expectations.
• Collaborative: You know how to work seamlessly with cross-functional teams.
• Organized: You manage your time and priorities effectively keeping projects on track and ensuring nothing falls through the cracks.
• Proactive: You anticipate needs take initiative and solve problems before they arise.
• Entrepreneurial Spirit: You bring energy ownership and creativity to your role always looking for ways to improve processes and elevate the Customer experience

• High school diploma/GED
• Ability to occasionally lift 75+ pounds
• Ability to perform intermittent physical activity including bending reaching and prolonged periods of standing.
• Available to work flexible shifts including early mornings late nights holidays and weekends.
• Participation in initial and random drug and alcohol screenings in accordance with the DOT and FAA guidelines.

• 2+ years of customer service experience.
• Aviation experience.

• Current and valid Drivers license required.

• Health Benefits: New Crewmembers become eligible for coverage on the 1st of the month following the start date with medical plans beginning at just $110/month. 100% employer paid dental and vision plus up to $2100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX plus deeply discounted standby travel other major domestic and international airlines for you and your qualifying immediate family.
• 401(k) match: 50% of your first 8%
• Generous PTO: Take time to recharge with our flexible PTO plan.

Related Jobs

Maintenance Technician Dia International Airport Aurora CO

Aircraft Maintenance Supervisor Aurora CO

Airport Ramp Agent Denver CO

Airport Customer Service Manager Denver CO

Airport Performance Manager f9 Den Denver CO

Airline Affairs Airport Commercial Administrator Denver International Airpo Denver CO

Supervisor Airport Operations Customer Service Denver CO

Aircraft Fueler Den Airport Denver CO

Lead Cabin Services Denver CO

Den International Airport Security Officer Denver CO

JetSuiteX Company Overview

The following jobs have been promoted on the Aviation Ad Network and are to be considered - current, newsworthy aviation employment information (FYI). No guarantee is made as to the accuracy, completeness or timeliness of any information, projections or opinions in announcements obtained through the promoted jobs. The information contained in this announcement is compiled for the convenience of site visitors and is accepted by the site visitor on the condition that errors or omissions are not the responsibility of Avjobs and shall not be made the basis for any claim, demand or cause of action. Please visit this companys web site for additional details and information. Please reference Avjobs when applying.