Menzies Aviation job details and career information

Passenger Service Agent Featured

Location
Milwaukee, Wisconsin
Wage
Hourly
Job ID
PASSE05815
Posted
2021-4-16

Description
As a member of the Menzies Aviation Passenger Service Team you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation assigning seats providing gate information checking baggage and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.
+ Watch Our Passenger Service Agent Video Here: https://www.youtube.com/watch?v=BZpbmlbdAtk
Key Responsibilities
+ Assist passengers with check-ins verification gate information baggage claims and any other passenger issues in the airport
+ Interpret identification labels along with baggage and cargo routing tags
+ Host self-service kiosks
+ Ensure that all work areas are organized
+ Keep a positive attitude while offering assistance
+ Ensure the safe and secure operations
+ Comfortable lifting/moving up to 70lbs of cargo and baggage
+ Some bending stretching pushing and pulling
+ Perform other duties as assigned
Qualifications
+ Must be at least 18 years of age
+ Must pass pre-employment Physical and drug screen
+ Ability to proficiently read write and speak English
+ Must be comfortable lifting 70lbs
+ Must be able to stand for long periods of time at the ticket counter and gate check-in areas
+ Must pass FBI background check and obtain US Customs seal
+ Must be available and flexible to work variable shifts including weekends and holidays
+ Prior Customer Service Experience Strongly Preferred
+ Intermediate Computer Skills Required
Knowledge Skills and Abilities
+ Ability to learn quickly
+ Ability to understand and carry out oral and written instructions and request clarification when needed
+ Strong interpersonal skills
+ Ability to work as part of a team
+ Ability to build relationships
Benefits
+ $10.50/hour
+ Advancement Opportunities
+ Health Dental Vision 401K
+ Life and Short-Term Disability Insurance
+ Paid Vacation
+ Paid Training
+ Uniform Provided
Qualifications
Behaviors
Preferred
+ Team Player: Works well as a member of a group
Licenses and Certifications
Required
+ EMPLOYEE BADGE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.

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Website
www.menziesaviation.com
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Menzies Aviation is accepting resumes and actively recruiting for this Passenger Service Agent position in Milwaukee, Wisconsin. Be sure to send your resume using the "Apply Now" button or by following the application instructions provided by the employer.

Passenger Service Agent

Location: Milwaukee WI

Industry: Aviation
Occupational Category: Airport
Hours: Full-time, 40 hours per week
Salary: USD 0

Description: Menzies Aviation seeks a Passenger Service Agent.
Description
As a member of the Menzies Aviation Passenger Service Team you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation assigning seats providing gate information checking baggage and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.
+ Watch Our Passenger Service Agent Video Here: https://www.youtube.com/watch?v=BZpbmlbdAtk
Key Responsibilities
+ Assist passengers with check-ins verification gate information baggage claims and any other passenger issues in the airport
+ Interpret identification labels along with baggage and cargo routing tags
+ Host self-service kiosks
+ Ensure that all work areas are organized
+ Keep a positive attitude while offering assistance
+ Ensure the safe and secure operations
+ Comfortable lifting/moving up to 70lbs of cargo and baggage
+ Some bending stretching pushing and pulling
+ Perform other duties as assigned
Qualifications
+ Must be at least 18 years of age
+ Must pass pre-employment Physical and drug screen
+ Ability to proficiently read write and speak English
+ Must be comfortable lifting 70lbs
+ Must be able to stand for long periods of time at the ticket counter and gate check-in areas
+ Must pass FBI background check and obtain US Customs seal
+ Must be available and flexible to work variable shifts including weekends and holidays
+ Prior Customer Service Experience Strongly Preferred
+ Intermediate Computer Skills Required
Knowledge Skills and Abilities
+ Ability to learn quickly
+ Ability to understand and carry out oral and written instructions and request clarification when needed
+ Strong interpersonal skills
+ Ability to work as part of a team
+ Ability to build relationships
Benefits
+ $10.50/hour
+ Advancement Opportunities
+ Health Dental Vision 401K
+ Life and Short-Term Disability Insurance
+ Paid Vacation
+ Paid Training
+ Uniform Provided
Qualifications
Behaviors
Preferred
+ Team Player: Works well as a member of a group
Licenses and Certifications
Required
+ EMPLOYEE BADGE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Responsibilities:

Educational requirements:

Experience requirements:

Desired Skills:

Qualifications:

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Incentives:

Date Posted: 2021-4-16

Please Apply by: 2021-5-2