Cvg Air Canada Ramp Supervisor Featured

Cvg Air Canada Ramp Supervisor job at Menzies Aviation in Hebron KY

Description, duties, responsibilities

Description
Main accountabilities include:
+ Responsible for day-to-day operational performance safety security and customer satisfaction of the product through effective support and management of delivery areas.
+ Consistently always deliver the highest possible level of customer service.
+ Responsible for ensuring the airlines product is delivered consistently to service level standards and on time performance targets to our customers.
+ Be pro-active in all areas by forward planning and taking responsibility for the job in hand.
+ Ensure the safe and correct control of all resources on the Ramp.
+ Comply with all Airlines Ground Handling Regulations as well as local Airport Authorities.
+ Ensuring safety and security procedures are according to standards set within the Menzies Health and Safety Policy Manual and according to international aviation standards.
+ Safeguard the health safety and welfare of staff customers and other visitors as required in full compliance with the Company’s Health and Safety Policy.
+ Ensuring investigations take place into any incident/accident non-conformity or service delivery failure with resulting corrective actions being established and then maintained.
+ Work closely with GSE responsible personnel to ensure active and effective GSE management defect reporting system and GSE checks.
+ Assess relevant training needs for department employees including assessment methods and measurement systems entailed.
+ Stay informed as to the relevant skills and qualification levels required by staff for effective performance.
+ Improving delivery of Menzies Aviation products and services through developing a motivated and skilled team.
+ Ensuring the department follows a consistent Human Resources process with the relevant company policies being always delivered.
+ Closely monitor absenteeism and put improvement plans into effect when necessary.
+ Work with airport suppliers and handlers to ensure prescribed levels of service at agreed standards are delivered.
+ Ensures tasks are performed in accordance with the Company and Airlines specific procedures and policies
+ Required to attend the mandatory training imposed by the Company and Airlines as per each job role
+ Any other reasonable duties as requested by any direct or indirect report.
+ Always promote a professional image applying the Company Uniform Standards.
+ To understand and operate all equipment safely effectively and correctly and in line with the relevant training given.
Qualifications and Experience:
+ Proven leadership skills and experience.
+ Must be a minimum of 18 years of age and legally able to work in Canada.
+ Must have valid Driver’s license and hold a DA.
+ Demonstrate ability to lead coach and develop staff.
+ Well organized with meticulous attention to detail and accuracy able to work on their own initiative to specific deadlines have the ability to recognize and deal with challenges promptly and efficiently.
+ Extensive experience in Ramp handling and good understanding of the operational departments preferred
+ Proficient knowledge of the standard ground handling procedures.
+ Familiar with Airline procedures Airport procedures Airport regulations.
+ Fully versed on International Aviation Safety and Security standards and passionate about promoting them within the organization.
+ SLA driven to meet customer expectations by delivering excellence.
+ A strong sense of stakeholder engagement. This includes but is not limited to: Customer portfolio Airport representatives local third-party providers.
+ Ability to develop the team provide succession planning and re-engineer business processes as demanded by changes in the business.
+ Ability to identify productivity efficiency or inefficiency and tailor the operational demand based on the operational dynamics within the station.
+ Work under pressure and meet tight deadlines.
+ Excellent written and verbal communication skills with employees management customers and outside institutions.
+ Must be flexible to adapt to changing demands/circumstances/weather conditions.
+ Calm and approachable manner.
+ Must be available and flexible to work variable shifts including weekends and holidays.
+ Must be able to lift to 70lbs when required
+ Must be able to obtain and hold all required security clearances.
+ Computer literate with knowledge of Microsoft Word and Excel.
Qualifications
Behaviors
Required
+ Enthusiastic: Shows intense and eager enjoyment and interest
+ Team Player: Works well as a member of a group
+ Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
+ Leader: Inspires teammates to follow them
Motivations
Required
+ Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
+ Goal Completion: Inspired to perform well by the completion of tasks
+ Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
+ Self-Starter: Inspired to perform without outside help
Education
Required
+ High School or better
Licenses and Certifications
Required
+ EMPLOYEE BADGE
+ DRIVERS LICENSE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Menzies Aviation Company Overview

With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.