Emirates Turn Around Coordinator Featured

Emirates Turn Around Coordinator job at Menzies Aviation in Orlando FL

Description, duties, responsibilities

Description
Responsible for coordinating and carrying out activities related to various Airline Ground Handling needs and maintaining accurate and complete documentation while monitoring the ramp personnel for compliance with all Menzies Aviation as well as local Customer Safety and security policies and procedures.
Main accountabilities include:
+ Provide support for coordination of flight turnarounds
+ Ensure all measures are taken to secure a safe on time operations of all aircraft handling services in accordance with Menzies Aviation and Airline requirements
+ Attending flight briefings and debriefings
+ Reporting irregularities incidents discrepancies and potential complaints to Management
+ Ensure that the aircraft loading is in accordance with airlines requirements
+ The TRC is responsible for ensuring as far as practicable that all services are allocated and arrive at the aircraft on time and requesting the services in time to ensure Service Level Standards are met
+ The TRC must ensure that information regarding the status of the flight or that would otherwise affect the actions of the departments is given in a timely and pro-active manner
+ Aircraft Dispatch is a process involving the planning coordination and post departure reconciliation of a flight
+ The TRC role is to organize and plan the aircraft turn around and effectively and proactively ensure that the various activities are performed in a safe and timely manner
+ The TRC has to ensure that the aircraft load complies with the loading instructions and that the load is reconciled exactly with the details shown on the aircraft Loadsheet
+ Ensure the correct completion of all documents related to the Flight File and is responsible for the accuracy and reality of records stated on the documents
+ Ensures that the documents received or issued are kept securely and in accordance with MA and Airline procedures
+ Ensure that the airlines SLA’s are respected and maintained and any irregularities are reported immediately to Management
+ Collaborates with the Ramp and Passenger Service departments in order to perform a safe secure and on time departure
+ The TRC must be aware of the latest changes / updates / memo’s/ briefings by checking the SLS Board and notice boards
+ Carry out internal audit inspections via the SMART application
+ Report any incident accidents and near misses as per MA and customer procedures
+ Operate equipment such as Passenger Boarding Bridges Company vehicles radio’s telephones computer equipment and a safe and efficient manner and only once trained to do so
+ Always wear PPE on the Ramp
+ Knowledgeable of Emergency Response rescue procedures
+ Ability to communicate information via ground to air radio with pilots
+ Use radio contacts to maintain operational ramp control of all flights
+ Monitor and communication aircraft arrivals/departures and gate changes that would affect daily operations
+ Monitor flight delays and coordinate information with airline operations
+ Document daily log of aircraft contacts
+ When requested provide flight crew unload/offload ramp instructions
+ Follow pushbacks departures and flight arrival phase procedures
+ Knowledge of Flight Explorer Program
+ Daily report preparation to ensure accuracy of information during assigned shift
+ Portray and communicate Company Mission Vision and Values to Ramp employees
+ Monitor the compliance of all Menzies ramp personnel with the safety and security policies and procedures. These policies and procedures to include but are not limited to:
+ All relevant/location specific customer ramp operation programs policies and procedures
+ All local airport security policies and procedures
+ All local provincial and federal regulations policies and procedures
+ Promptly address improper incorrect and/or unsafe actions and recognize correct and positive behavior
+ Identify potential hazards/risks and report them to management
+ Support OJT Mentor program through regular communication with HS&E/Training Staff and Station Management
+ Is able to meet the Stations attendance standards.
Key Skills Qualifications and Experience
+ Computer proficient
+ Excellent communication/interpersonal skills. Ability to communicate with pilots airline operations manager and Air Traffic Controller as required
+ Ramp operation knowledge
+ Ability to work with minimal supervision
+ Ability to work flexible shift assignments
+ Airline and/or GHA Weight and Balance Licenses will be advantageous
Other requirements
+ Must be a minimum of 18 years of age and legally able to work in the United States
+ Computer literate solid knowledge of MS Office as well as other related programs
+ Previous airline/aviation operational knowledge is required
+ Must be able to obtain and hold all required security clearances
+ Must possess a valid Driver’s License
+ Familiar with GOMs Airline procedures Airport procedures Airport legislation
+ Fully versed on SGHA concepts
+ KPI/SLA driven to meet customer expectations by delivering excellence
+ Must be able to pass all MA and customer training on a initial and recurrent basis
Benefits
+ Advancement Opportunities
+ Health Plans through Maritain Health that offer a variety of coverage
+ Dental Plans through Delta Dental
+ Vision Insurance Plan through Met Life Vision
+ Paid Vacation / Sick (fulltime employees)
+ Critical Illness Coverage Plan
+ Hospital Indemnity Coverage Plan
+ Voluntary Life and AD&D Insurance
+ 401K Savings Plan
+ Employee Assistance Program
+ Prepaid Legal Coverage Plan
+ Identity Theft Protection Plan
+ Pet Discount Coverage and Pet Insurance Plan
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Menzies Aviation Company Overview

With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.