Passenger Service Agent Featured
- Windsor Locks, Connecticut
- Job ID
Passenger Service Agent job at Menzies Aviation in Windsor Locks CT
Description, duties, responsibilities
As a member of our passenger services team you will be assisting passengers and their property to arrive safely at their destinations. Since you will be in a public facing role and because we want to ensure that you always look your very best when interacting with our customers you will be issued with a company uniform. You will be expected to always wear your uniform and to keep it neat and clean.You will be responsible for assisting our passengers at ticket counters to ensure they are properly checked in as well as their luggage. You will also assist in the gate area where passengersandrsquo; documents need to be verified prior to boarding their aircraft. Other responsibilities in the gate area include making announcements checking baggage and assigning seats. You may be required to drive and operate small specialized commercial vehicles at times and as such you will require a valid driverandrsquo;s license with a clear driving record.You will need to be able to perform simple mathematical functions such as adding subtracting multiplying and dividing as you will need to interpret aircraft weight and balance loading instructions hazardous material identification labels aircraft loading manifests and baggage and cargo routing tags. You and your team will be required to maintain a safe and secure work environment in accordance with local health safety and security policies and procedures. We cross-train our employees so you may be expected to work in other areas of the operation. While previous experience may be beneficial it is not required as we provide classroom and on the job training to ensure you are fully trained for your new position prior to starting.
Menzies Aviation Company Overview
With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.