Operations Agent Hot
- Aurora, Colorado
- Job ID
Operations Agent job at Menzies Aviation in Aurora CO
Description, duties, responsibilities
Key ResponsibilitiesResponsible for delay prevention and cancel impact mitigation thru issue resolution or escalation to station leadership as requiredSupport standard work to achieve On Time and safe performanceEffectively communicate and interact with both internal and external departments and agencies in the performance of their workPrepare and compile flight departure paperwork as needed audit and file flight paperwork and fuel service recordsSupport and assist in planning and coordinating irregular operations including Long Tarmac Delay situations and reportingSupport customer and baggage coordinationPlan and manage gate and remote parkingUpdate Flight Information in all applicable programsMonitor outbound cargo shipments and escalate issues to leadership during irregular operationsMay also be required to perform Ramp Service functions as neededRequired to attend the mandatory training imposed by the Company and Airlines as per job roleOther duties as assigned QualificationsMust be 18 years of age or olderPossess and maintain valid US drivers license with a clean driving recordPass pre-employment drug screen and all pre-employment testingAbility to proficiently read write and speak EnglishMust be comfortable lifting 70lbs repetitivelyMust be comfortable working in all weather conditionsPass FBI background and obtain US Customs SealMust be available and flexible to work variable shifts including weekends and holidaysMust have high school diploma GED or six months experience as an Operations AgentExcellent communication skillsAbility to remain calm and efficient under pressureCompetent in handling difficult situations Knowledge Skills and AbilitiesAbility to learn quicklyAbility to understand and carry out oral and written instructions and request clarification when neededStrong interpersonal skillsAbility to work as part of a teamAbility to build relationships Benefits$19.00/hrThree Health Plans through Meritain Health that offer a variety of coverageTwo Dental Plans through Delta DentalVision Insurance Plan through Met Life VisionPaid VacationAccident Coverage PlanCritical Illness Coverage PlanHospital Indemnity Coverage PlanCompany Paid Employee Basic Life and AD Insurance $20000.Voluntary Life and AD InsuranceVoluntary Short-Term and Long-Term Disability Insurance401K Savings PlanEmployee Assistance ProgramPrepaid Legal Coverage PlanIdentity Theft Protection PlanPet Discount Coverage and Pet Insurance PlanCompany paid parking or $40 towards RTD Ride ServicesMerit Increases after 90 days 180 days 1 Year and 2 years of employment Working ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts high voltages and high hydraulic/pneumatic pressures.The employee is also frequently exposed to very loud noise levels fumes or airborne particles and hazardous substances materials or waste. The employee occasionally works in high precarious places.Some work is done indoors; however the individual may work near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Operations Agent team is provided a Menzies Aviation uniform including a coat.Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee is frequently required to stand walk sit use hands to finger handle or feel objects tools or controls; reach with arms climb or balance; and talk or hear.Other tasks include digging and shoveling such as snow removal around equipment and office.Employee may also engage in debris removal which involves lifting bending and stooping.The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds.
Menzies Aviation Company Overview
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