Part Time Passenger Service Agent Bi Lingual Featured
- Ontario, California
- Job ID
Part Time Passenger Service Agent Bi Lingual job at Menzies Aviation in Ontario CA
Description, duties, responsibilities
IMMEDIATE HIRING!!! at Ontario International Airport (ONT)!!!
As a member of the Menzies Aviation Passenger Service Team you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation assigning seats providing gate information checking baggage and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct
Watch Our Passenger Service Agent Video Here: https://www.youtube.com/watch?v=BZpbmlbdAtk
+ This Job is at Ontario International Airport - ONT
+ Applicants must be Bi-Lingual (Spanish)
+ Part Time positions are currently available
+ Assist passengers with check-ins verification gate information baggage claims and any other passenger issues in the airport
+ Check-in passengers for flights at the ticket counter and gates.
+ Verifying passenger documentation.
+ Assigning seats and providing gate information.
+ Checking baggage.
+ Hosting self-service kiosks.
+ Ensure that all work areas are functional (check-in lobby gate baggage).
+ Be enthusiastic about offering assistance where needed in all areas of passenger services.
+ Adhere to Menzies uniform guidelines and codes of conduct.
+ Work in a team environment.
+ Perform other duties as assigned
+ Must be at least 18 years of age
+ Must pass pre-employment medical test and drug screen
+ Must be bilingual (Spanish)
+ Ability to proficiently read write and speak English.
+ Must be comfortable lifting 70lbs
+ Must be able to stand for long periods of time at the ticket counter and gate check-in areas
+ Must pass FBI background check and obtain US Customs seal
+ Must be available and flexible to work variable shifts including weekends and holidays
+ Intermediate Computer Skills Required
+ Some bending stretching pushing and pulling
+ Maintain a valid driver’s license
+ Must pass driver’s test with the Department of Airports and obtain a driver’s license to drive on Airport Operational Area (AOA).
+ Prior Customer Service Experience Strongly Preferred
Knowledge Skills and Abilities
+ Ability to learn quickly
+ Ability to understand and carry out oral and written instructions and request clarification when needed
+ Strong interpersonal skills
+ Ability to work as part of a team
+ Ability to build relationships
+ Advancement Opportunities
+ Health Dental Vision 401K
+ Life and Short-Term Disability Insurance
+ Paid Vacation
+ Paid Training
+ Uniform Provided
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is primarily done indoors; however the individual will be working near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Passenger Service Agent team is provided a Menzies Aviation uniform including a long coat.
This individual must maintain a positive attitude when representing our company and communicating with customers within the airport.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand walk sit use hands to finger handle or feel objects tools or controls; reach with arms climb or balance; and talk or hear.
Other tasks include lifting passenger bags up to 70lbs which could also involve bending and stooping. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 70lbs.
+ Enthusiastic: Shows intense and eager enjoyment and interest
+ Team Player: Works well as a member of a group
+ High School or better
Licenses and Certifications
+ DRIVERS LICENSE
+ Prior Customer Service Experience Strongly Preferred
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Menzies Aviation Company Overview
With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.