Lead Passenger Service Agent Featured
- Orlando, Florida
- Job ID
Lead Passenger Service Agent job at Menzies Aviation in Orlando FL
Description, duties, responsibilities
The Passenger Service Lead will be responsible for overseeing gate/counter operations ensuring our guest have a first-class experience from beginning to end. Please view the Passenger Service Agent video here: https://youtu.be/BZpbmlbdAtk
+ Bi-Lingual Passenger Service Lead (Creole and English) preferred
+ Be willing to help customers and be attentive to their needs
+ Be involved and proactive
+ Be impeccably dressed and well-mannered
+ Deliver a high level of expertise
+ Create a welcoming environment
+ Regularly rotating shifts within hours of operation including mornings evenings nights weekends and holidays
+ Hours are subject to change depending on flight schedule.
+ Compensation is $11.00/hour
To be part of our high performing team you will need to be at least 18 years of age be able to speak read and write in English proficiently and have the authorization to work in the US.
Computer skills are required as you will be using computer-based systems to perform your primary job duties.
All airport staff working airside must be badged by the relevant airport authority.
In order to obtain an airport identification badge with a customs seal you will need to pass all FBI and other background checks.
We take the safety of our staff customers and passengers seriously and as such you will have to be willing to submit and pass a drug and physical abilities test.
You will be handling passenger’s luggage which will require you to lift and move up to 70lbs
+ Leader: Inspires teammates to follow them
+ Enthusiastic: Shows intense and eager enjoyment and interest
+ Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
+ Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
+ High School or better
Licenses and Certifications
+ EMPLOYEE BADGE
+ DRIVERS LICENSE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information.
Menzies Aviation Company Overview
With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.