Client Services Consultant Featured
- Quincy, Massachusetts
- Job ID
Client Services Consultant job at OneSky Flight in Quincy MA
Description, duties, responsibilities
FXAIR a leader in the private jet charter industry is offering an opportunity to join our unique organization. With offices in New York Massachusetts Florida and London FXAIR is a well-known and respected brand delivering a premium service product at the forefront of the industry. FXAIR is looking for Client Service Consultants to join our dynamic and growing Client Services Team. This is a full-time role based in our Quincy MA office. You will be part of the mission control in our high-tech business and will be responsible for ensuring all flights go as smoothly as possible. The successful candidate reports into the Operations Manager and will gain fantastic experience improving processes and being the focal point of the company for our VIP customers and key suppliers.What you will doRepresent the company as the main point of contact for customers and suppliers to organize seamless operation of customer tripsCommunicate with clients from booking to trip completionConfirm pre-flight details with operatorsCommunicate changes to the flight itineraryOffer and manage additional customer servicesDevelop relationships with key suppliers alongside our Product Manager ensuring that the company receives the best service and prices for our customersComplete review and confirm pre-flight documentationUtilize a wide range of industry and aviation software including Air Traffic Control systemsFollow customer flights and obtain and resolve post-flight feedbackRequest customer reviewsLiaise with all departments within FXAIR to improve company efficiencyAd-hoc support to our sales team when necessarySuccessful candidates haveProfessional phone and written communication skillsOutstanding customer service skillsAdvanced computer skillsAbility to absorb and enjoy new responsibilitiesAbility to work under pressure remain calm and prioritize tasksDetail oriented focusFlexibility and creativity we are an entrepreneurial team!Confidence working in a dynamic fast paced atmosphere The ability and desire to engage individuals with a positive approach while working towards individual goals and contributing in a team environmentWhat You Will Receive From Us Competitive salary paid time off 401K health/dental/vision/FSA long-term and short term disability insurance life and AD&D insurance tuition reimbursement a contemporary work environment in our modern headquarters with an onsite cafeteria gym corporate shuttle to public transportation a tremendous amount of responsibility and autonomy dedicated co-workers and the satisfaction of knowing you are part of our global-leading charter service. FXAIR is an equal opportunity employer. We embrace people of every background appearance race religion color national origin gender gender identity sexual orientation age marital status veteran status and disability status. At the same time we do not seek jerks even brilliant ones. This job description is a guideline for hiring promotion and an overview of responsibilities for existing employees. It is not meant to be all-inclusive and management reserves the right to change duties and responsibilities at any time.iCIMS Job ID: 2020-1442 Post End Date: 2/28/2021
OneSky Flight Company Overview
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