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Rockwell Collins-ARINC Managed Services (AMS) is a leading provider of IT Maintenance Services. We are presently seeking an Information Systems Specialist for our Edmonton Alberta Canada location. Candidate will provide technical support for computers and associated networks; troubleshoot and repair personal computers and associated peripherals; and assist in analyzing failed equipment; and assist in installation projects and special projects. All candidates must have solid working knowledge of computers and associated networks. Basic knowledge of troubleshooting servicing and repairing personal computers. Customer contact with proactive interaction and interactive skills of troubleshooting customer needs. Needs few details on routine and project work assignments. Supervision and guidance only when needed. This position is shift based and candidate will need to provide on call support.
More than one year of experience as a field service technician in a technical support capacity.
• High School degree required.
• Experience supporting various hardware and peripheral components in an on-site environment
• Experience in network connectivity/cabling and networking
• Experience working directly in a customer service environment.
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