Signature Flight Support job details and career information

Customer Service Representative 2nd Shift Featured

Miami, Florida
Job ID

We Service Private Jets!

Training Provided!

Are you interested in the aviation industry and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.


Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele.
Arranging services including hotel, catering, and ground transportation.
Coordinating aircraft services, such as fuel and hangar storage.
Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.
Educating customers on available services, promotions and programs.
Processing customer invoices.
Answering customer questions and resolving issues as necessary.

We are looking for team members with a High School Diploma or General Education Degree (GED).
Excellent interpersonal, verbal, and written communication skills.
Proficient computer skills.
Must possess a valid state Drivers License.
Previous customer service experience preferred.
Previous FBO experience a plus.

An Equal Opportunity Employer M/F/Disability/Vet

Position Title: Customer Service Representative - 2nd Shift
Location: Florida-Miami-Miami International Airport
Requisition ID: 31704

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Be Part of a Global Network In our industry, we know that we have to get it right every time. Our employees provide the foundation for the entire customer experience and ensure that we remain at the apex of aircraft ground support providers. Thats why Signature Flight Support is committed to employing a diverse group of aircraft handling professionals that are passionate and personally invested in developing the safest, most inclusive, and welcoming work environment. As our company continues to expand, we are determined to provide our employees and customers an environment that encompasses our core values of integrity, responsibility, safety, service, people, and performance. In remaining steadfast in our pledge to our principles, we continue to focus on crafting an atmosphere where our employees are encouraged to share ideas, embrace differences, and grow on both personal and professional levels. Empowering our staff and offering opportunities to prosper enables Signature Flight Support to be the global leader in flight support services.