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Responsible for maintaining vendor relationships with various systems used within the Revenue Management team for analysis or reporting, including being the main point of contact, tracking renewals and budget requirements, and internal team support as needed.
Coordinate with Pricing Manager and pricing team on any maintenance or updates to Zendesk and/or Typeform as needed.
Responsible for ensuring data integrity from IT Production environments to Tableau and BI Tools.
Develop Tableau dashboards for use within the Revenue Management team and executives.
Collaborate with VP and Sr. Director of Revenue Management on executive level dashboards needed and plans for rollout to the executive team.
Coordinate with the Regional Revenue Manager to improve automation of reporting within the Revenue Management team to gain efficiencies.
Lead trainings on new dashboards.
Develop BI reports and dashboards for use within the field and sales teams.
Work with other Revenue Management analysts on developing reports for the field and sales team.
Take lead in maintaining training materials for the field to reference on BI reports, including setting up training sessions as needed.
Determine which reports are better suited for BI v Tableau, taking into account licensing costs.
Work with the IT Department on understanding Lumira as this product is rolled out develop commendation for Revenue Management leadership on if we should later switch all BI reports to this tool and/or internal Tableau reports to this tool or if this is only for the field.
Assess BRM reports previously in place for overlap with new functionality bring in any reports into Tableau and BI as needed work with IT department to sunset BRM reporting in a way that is minimally interruptive.
Ensure proper communication to the field and executive team as reports are ended and/or deployed.
Main point of contact for Finance dashboard process work with Finance on any overlapping reports as the larger dashboards are rolled out to the executive team.
Scope of this role may later expand into other systems once Tableau and BI tools in place lead or participate in other systems/data projects as needed.
Bachelors Degree in related field required.
3-5 years of related experience preferred.
Knowledge of and ability to learn new IT systems.
Ability to translate business needs into technology requirements.
Analytical, organizaed, and detail oriented.
Strong Microsoft Excel skills, including pivot table and vLookup.
Database query ability / SQL experience strongly preferred.
Excellent written, oral, and interpersonal skills.
An Equal Opportunity Employer M/F/Disability/Vet
Position Title: Senior Systems Analyst, Revenue Management
Location: Florida-ORLANDO-Orlando Downtown
Requisition ID: 27492
Senior Systems Analyst Revenue Management job at Signature Flight Support
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