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Assist the day to day operations of the base
Meeting our arriving flights and carry out passport/visa checks
Liaise with customers and provide information relevant to flight requirements.
Ensure that we adhere and comply with all requirements/guidelines set by the airport authority, UK Border Force and Special Branch.
Have appropriate documentation checked prior to departing.
Escorting both passengers and crew to their aircrafts.
On a daily basis to monitor and control dealing with our cash based customers.
Provide weather information and basic flight planning services to our customers. To be fully converse with the CFMU system, Online Coordination internet system and Signature FBO Management system.
Details of any services requested or information pertinent to each flight must be logged.
Completing relevant customs, immigration and special branch paper work.
Assist the security team in preparing the screening of passengers, luggage, as per DFT and SFS protocol.
Making sure all areas of the FBO are clean and presentable at all times.
To ensure a safe culture through daily observation, shift briefings and handovers. To continually impress to all staff that safety comes first and must not be compromised at any time.
You will also be required to work in our Bournemouth location as and when needed
To perform this role to the best of your ability you will have previous experience of working in a fast paced aviation or VIP environment
You will have good communications skills, be a team player and able to work under pressure.
Providing the best possible service to our customers is a must so we ensure they leave happy and continue to return.
Do you speak additional languages? Although this is not essential, it is a huge advantage to interact with our customers and crews, along with building good relationships.
You must hold a valid and clean driving license to perform the day to day task of this position.
Proven customer service skills, flexibility and excellent interpersonal skills is desirable for this role.
Position Title: Zero Hours Operations Officer SOU
Location: England-Hampshire-Eastleigh-Southampton Airport
Requisition ID: 28497
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