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Apply for Leisure Travel Agent job at The Auto Club Group today Leisure Travel Agent job at The Auto Club Group
location on map is approximate

Leisure Travel Agent

The Auto Club Group
Crystal Lake, IL
United States

Hourly: USD
Unspecified

The Auto Club Group (ACG) provides membership travel insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
Primary Duties and Responsibilities (details of the basic job functions):
Sell complex and/or large scale domestic and international travel packages. Advise on best value location and mode of travel to meet client needs and manage book of business. Complete reservations and advises clients regarding documentation requirements. Consummate sale by making necessary travel arrangements (i.e. reservation collection of money and processing of documents). Receive and resolve related customer concerns. Enter AAA travel sales data into CRM system in accordance with company guidelines. May oversee the daily travel operation in an assigned location.
May perform administrative functions such as facility issues (i.e. equipment cleaning etc.) assist management in training new staff members maintaining attendance records etc. May monitor travel system performance and notify management regarding concerns.
Work Environment:
Works indoors in a temperature controlled office environment.
Required Qualifications (these are the minimum requirements to qualify):
Successful completion of an approved travel school vendor sponsored certification ICTA MCC/ACC CTA/CTC International and Domestic DS modules or substantial experience as a travel agent.
Provide evidence of participation in industry educational activities such as AAA University Preferred Supplier Training Advanced Sales Training Advanced Prospecting Training.
Experience:
Extensive experience in/with:
Planning and booking complex and/or large scale domestic and international travel packages
Advanced knowledge of:
Domestic and international fare structures and ticketing systems
Sales and prospecting techniques
Customer relationship skills
Internet sites for research and booking capabilities
Travel conditions including customs immigration and inoculation requirements hygienic practices political situations etc.
Monetary restrictions and cancellation/change penalties
Travel regulations including A.R.C. (Airline Reporting Corporation) and I.A.T.A.N. (International Association of Travel Agency Network)
Proficiency in utilizing airline reservation systems to include domestic and international ticketing systems
Ability to:
Capture travel related information into reservation/financial system
Communicate effectively in a work environment the public and travel vendors
Perform basic mathematical calculations including percentages to complete Travel sales transactions
Work irregular hours
The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance pension 401(k) generous time off a complimentary AAA Membership and much more!
Important Note: The above statements describe the principal and essential functions but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position including but not limited to the above requirements. Reasonable accommodations will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.
The Auto Club Group and all of its affiliated companies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity sexual orientation national origin disability or protected veteran status.
Job: Travel
Organization: Field Operations Region 1
Title: Leisure Travel Agent
Location: Illinois-Crystal Lake
Requisition ID: 17000147Avjobs.com
Leisure Travel Agent job at The Auto Club Group
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Leisure Travel Agent job at The Auto Club Group

Leisure Travel Agent job at The Auto Club Group

Leisure Travel Agent job at The Auto Club Group

Leisure Travel Agent job at The Auto Club Group

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