Airport Customer Service Supervisor Far Featured

Airport Customer Service Supervisor Far job at Unifi in Fargo ND

Description, duties, responsibilities

Requirements and Description

Unifi has decades of experience in the aviation services industry. We continue to innovate adapt and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.

We are seeking individuals to join our growing team who are passionate have integrity and have empathy for how their words and decisions affect our employees customers and partners. Join our team and see where the flight benefits take you.

Job Summary:

Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals ticketing check-in including boarding baggage services reservations and any other queries or complaints.

Benefits:

• Flight Privileges : Offered after 30 days for employees and eligible family members!
• Weekly pay for hourly employees (CA Employees are paid bi-weekly)
• Full time starts at 30 hours per week!
• Paid time off (for full-time employees).
• Comprehensive Medical Dental and Vision Insurance (for full-time employees).
• 401k for all employees.
• Exclusive discounts and additional wellness programs.

• Leading a team of agents in customer service duties.
• Assist passengers with a friendly welcome through arrival and check-in process including support for passengers with special needs such as unaccompanied minors VIP passengers and passengers needing wheelchair assistance.
• Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding baggage service reservations and resolving related complaints and problems.
• Direct passengers through Customs Immigration and Quarantine.
• Assist ramp agents to ensure that wheelchairs strollers and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
• Push wheelchairs with passengers through all areas of the airport.
• Monitors and enforces safe working conditions in accordance with regulatory requirements Unifi policies and safety procedures and all applicable laws.
• Promotes and adheres to policies concerning Safety Anti-Harassment and Equal Employment Opportunity.
• Perform other related duties as assigned within the appropriate skill experience and capabilities expected for this position.

• High School diploma GED or equivalent education.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

• One year of relevant work experience in the aviation or ground handling services industry.

• Must be able to constantly lift up to 70lbs and more push pull walk stand reach above shoulder stoop squat kneel bend reach out and grasp; and frequently climb and crawl.

• Must be able to work in rotating shifts and hours nights weekends and holidays overtime.
• Must be able and open to work in outside weather conditions which may include severe seasonal elements.

Related Jobs

Aviation Customer Service Representative Fargo ND

Ramp Services Agent Fargo ND

Ramp Services Agent Fargo ND

Airport Customer Service Supervisor Far Fargo ND

Ramp Services Agent Fargo ND

Airport Customer Service Agent Far Fargo ND

Airport Agent Fargo ND

Aircraft Maintenance Technician Far Part Time Fargo ND

Entry Level Airport Civil Engineer Fargo ND

Aviation Customer Service Representative Fargo ND

Unifi Company Overview

The following jobs have been promoted on the Aviation Ad Network and are to be considered - current, newsworthy aviation employment information (FYI). No guarantee is made as to the accuracy, completeness or timeliness of any information, projections or opinions in announcements obtained through the promoted jobs. The information contained in this announcement is compiled for the convenience of site visitors and is accepted by the site visitor on the condition that errors or omissions are not the responsibility of Avjobs and shall not be made the basis for any claim, demand or cause of action. Please visit this companys web site for additional details and information. Please reference Avjobs when applying.