Senior Staff Representative Ife Field Support Hot

Senior Staff Representative Ife Field Support job at United Airlines in Chicago IL

Description, duties, responsibilities

Technical Operations Technician

Achieving our goals starts with supporting yours. Grow your career access top-tier health and wellness benefits build lasting connections with your team and our customers and travel the world using our extensive route network. Come join us to create whats next. Lets define tomorrow together.

At United we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians engineers planners ground equipment and facilities professionals and supply chain teams that help make sure theyre well taken care of and ready to get our customers to their desired destinations. If youre ready to work on our planes join our Tech Ops experts and help keep our fleet in tip-top shape.

Job Overview and Responsibilities

Supports field technicians and provides expertise and oversight on chronic complex and repeat troubleshooting and repair needs (In Flight Entertainment/WIFI/Cabin Systems)

Provides in-station support to facilitate first time fix plans including chronic aircraft from a technical standpoint

Collaborates heavily with Service Engineering Maintenance Control and indirectly OEMs including Panasonic ViaSat Thales Gogo Boeing and Airbus

Engages in the design and upkeep of robust tracking and reporting databases to help identify trends and expedite repairs

Must be willing to travel for job duties

Manage inflight entertainment failures by coordinating with planning and parts logistics

Daily reports tracking chronic items managing the WIFI desk coordination with planning and maintenance control

Provide technical solutions to increase passenger experience for zonal failures

Proactively collect prioritize and analyze data to provide reports and solutions based on trends across multiple projects and programs

Technical support for MRO station: retrofit aircraft checks component and tooling movement

Support cabin systems while providing solutions to technical and diagnostic tooling support

Coordinate with engineers and support avionics department with onboard loadable components (OBLS) focusing on ATA chapters CH23/CH25/CH33/CH34/CH44

Inductions: New aircraft deliveries from Boeing/Airbus

Aircraft recovery: software load as well as retrofit support of software testing at the vendor facilities

This position is available in (ORD) Chicago and (CLE) Cleveland only.

The base pay range for this role is $87780.00 to $114376.00. The base salary range/hourly rate listed is dependent on job-related factors such as experience education and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical dental vision life accident and disability parental leave employee assistance program commuter paid holidays paid time off 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits employs trains compensates and promotes regardless of race religion color national origin gender identity sexual orientation physical ability age veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions.

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