Passenger Service Agent Featured
- Romulus, Michigan
- Job ID
Passenger Service Agent job at dnata DTW in Romulus MI
Description, duties, responsibilities
Summarydnata is seeking Passenger Service Agents located at DTWAirport!ResponsibilitiesRepresent the carriers we serve with the highest level of ProfessionalismUnderstand and support product integrity of each carrierTicketing of passengers with direct interactions within Counter and Gate areasVerification of travel documentation and compliance of International Travel RequirementsWork with specific carrier systems to provide aircraft seating and address individual passenger needs in a time sensitive environmentCheck in of passenger baggage and ability to lift over 70lbs repetitivelyCollect service fees inclusive of cash management and responsibilities there ofSupport Kiosk use within Counter areasOperate motorized equipment as needed such as Jet Bridge and applicable operational GSERead and interpret aircraft weight and balance loading instructions hazardous material identification labels aircraft loading manifests and baggage and cargo routing tags.Adherence to dnata uniform standardsEnsure compliance with dnata TSA and Federal Aviation Administration (FAA) regulations and policiesPrior Passenger Handling experience preferredOther duties as assignedQualificationsMust pass background check and drug screenPossess/maintain a valid State drivers license and other FAA/Airport required identification/seals or authorizationsHigh school diploma or equivalentMust be flexible to work variable shifts weekends and holidaysSpecific shifts to be determined by administrative staff due to operational needsMust be able to work extended hours on short notice during irregular operationAbility to work in inclement weatherMust be Fluent in EnglishAbout dnata USdnata US is the Premier Ground Handler within the United States of America. With operations spanning across 26 cities dnata US has consistently earned the respect of the customers we serve while driving sustainable product integrity across all divisions.Ground Handler of the Year - 2017 2016 2015 2014.BenefitsWeekly PayPaid Time OffPaid TrainingCompany UniformsEqual Opportunity Employerdnata US is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristic protected by law.
dnata DTW Company Overview
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