Passenger Service Ramp Agent Hot

Passenger Service Ramp Agent job at Menzies Aviation in Brunswick GA

Description, duties, responsibilities

Description
Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time we have developed to become a critical partner in the global aviation industry delivering time-critical logistics services at over 300 locations in 65 countries across 6 continents.
But at the heart of our business is our people.
Role Purpose
The Passenger Service Ramp Agent is responsible for supporting both passenger service and ramp operations to ensure safe efficient and on-time aircraft handling. This role assists with baggage handling aircraft servicing passenger assistance and coordination of ground support activities while maintaining excellent customer service and compliance with airport safety regulations.
What you will be doing
+ Load and unload passenger baggage cargo and aircraft supplies safely and efficiently
+ Assist with aircraft arrivals and departures including marshaling chocking and ground equipment setup
+ Transport baggage and cargo between terminals aircraft and designated airport locations
+ Provide passenger assistance including wheelchair support gate assistance and customer service as needed
+ Assist passengers with boarding deplaning and connecting flight information when required
+ Operate ground support equipment such as belt loaders baggage carts tugs and tow equipment safely
+ Ensure baggage is handled accurately and delivered to the correct flights
+ Follow all airport safety procedures TSA regulations and company policies
+ Conduct routine inspections of equipment and report maintenance or safety concerns promptly
+ Communicate effectively with gate agents dispatchers supervisors and flight crews
+ Respond quickly to operational changes flight delays and irregular operations
+ Maintain professionalism and a customer-focused attitude in all interactions
+ Perform other duties as requested
Safety Security Wellbeing and Compliance:
You will have a responsibility and duty whilst at work to take reasonable care of the health safety and wellbeing of yourself and others in accordance with provided information training and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
What we are looking for:
+ High school diploma or GED
+ Must be 18 years of age or older
+ Valid driver’s license may be required
+ Ability to work in a physically demanding and fast-paced environment
+ Strong communication and teamwork skills
+ Ability to work flexible schedules including nights weekends holidays and overtime
+ Ability to work outdoors in varying weather conditions
+ Reliable attendance and punctuality
+ Must have reliable telephone and transportation
+ Previous airport ramp customer service warehouse or logistics experience
+ Airport ramp gate areas and terminal operations environment
+ Exposure to aircraft noise weather conditions and moving ground equipment
+ Fast-paced environment with strict operational deadlines
+ Frequent interaction with passengers and airline personnel
+ Ability to lift push and pull up to 70 pounds regularly
+ Ability to stand walk bend kneel and reach for extended periods
+ Ability to work outdoors in all weather conditions
+ Ability to safely operate ground support equipment and move throughout active ramp areas
+ Must be able to take verbally direct in English
+ Must be able to read write understand and carry out instructions in English
+ Must pass pre-employment and random drug tests
+ Must pass a pre-employment background check
+ Must meet necessary requirements to obtain a security sensitive identification badge
+ Must be in proper uniform or business attire as directed by company officials
+ Identification badges must always be visible
+ Adhere to company policies and procedures and participate in achievement of company objectives
Pay: $14.50 Hourly
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex race disability age sexual orientation gender reassignment religion or belief marital status pregnancy and maternity. We strive to create an inclusive working environment where the different knowledge perspectives experiences and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.
Application Instructions
Is this role ticking all the boxes for you? If so please click apply now!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Related Jobs

Passenger Service Ramp Lead Brunswick GA

Passenger Service Ramp Agent Valdosta GA

Wheelchair Agent Atlanta GA

Ramp Agent Full Time College Park GA

Aircraft Fuel Agent College Park GA

Baggage Service Agent Bso College Park GA

Cabin Service Supervisor College Park GA

Customer Service Duty Manager College Park GA

Customer Service Agent College Park GA

Passenger Service Ramp Agent Worcester MA

Menzies Aviation Company Overview

With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.