Lead Cargo Agent Featured

Lead Cargo Agent job at Menzies Aviation in Houston TX

Description, duties, responsibilities

Description
Key Responsibilities:
+ Assigns employees to work specific jobs at front counter or airline account.
+ Performs new employee introduction to work area explains work rules uniform policy time clock process office-terminal procedures and provides overview of department operations.
+ Trains employees on specifics or assigns employees to work with an experienced representative.
+ Ensures that employees are fully trained on company policies and procedures including telephone procedures cash handling security procedures and systems.
+ Interfaces with other departments to ensure that service issues are addressed and corrected to ensure quality of service.
+ Adheres to Menzies uniform guidelines and code of conduct.
+ Inventory of freight to insure proper accounting of cargo.
+ Must follow all Security procedures as required.
+ Other duties as assigned.
Qualifications:
+ Must be 18 years of age or older
+ Possess and maintain valid US drivers license
+ Must be able to pass all pre-employment testing to include drug testing and a physical
+ Ability to proficiently read write and speak English
+ Must be comfortable lifting 35lbs repetitively
+ Must be able to obtain and maintain all required Airports and Custom badges/seals
+ Must be available and flexible to work variable shifts including weekends and holidays
+ One-year college certificate or technical school six months related experience or equivalent combination of education and experience
+ Certification in dangerous good awareness/acceptance
+ Previous customer service experience in a lead role preferred
+ Proficient in Microsoft products
Qualifications
Education
Required
+ High School or better
Licenses and Certifications
Required
+ DRIVERS LICENSE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Menzies Aviation Company Overview

With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.