Passenger Service Resource Planner Featured

Passenger Service Resource Planner job at Menzies Aviation in College Park GA

Description, duties, responsibilities

Description
Key Responsibilities
+ Manage the operation manpower on a daily hourly and real time basis
+ Work closely with the resource clerk to determine staff to assign to flights
+ Obtain inbound and outbound flight information from all Frontier resources
+ Become direct point of contact to provide real time operational information for all Teams Shift Managers Operations Manager Ramp Manger Passenger Service Managers and Station Director
+ Receive flight close out load information and enter into MCWeb
+ Ensure safety and security procedures are performed according to the Simplicity USA Health and Safety regulations and according to aviation standards
+ Monitor assigned radio channel to communicate with the ramp and/or passenger service department
+ Monitor performance taking action to correct any shortfalls
+ Liaises with airline station managers airport operations staff handling agents customs immigration and security officials and other airport stakeholders
+ Work shifts as required by the operation
+ Report any significant deficiency in our operations directly to Planning Manager Shift Manager or Station Director
+ Has the duty to suggest any improvements to working practice especially those relating to safety and security
+ Operate motorized equipment
+ Frequent bending stretching push/pulling stacking and kneeling in small confined locations
Qualifications
+ Must be 18 years of age or older
+ Possess and maintain a valid US drivers license with a clean driving record
+ Pass pre-employment drug screen and all pre-employment testing
+ Ability to proficiently read write and speak English
+ Must be comfortable lifting 70lbs repetitively
+ Must be comfortable working in all weather conditions
+ Pass FBI background and obtain US Customs Seal
+ Must be available and flexible to work variable shifts including weekends and holidays
+ Must have high school diploma GED or six months experience as a Ramp Agent
+ Prior Ramp/Airline experience required
Knowledge Skills and Abilities
+ Ability to learn quickly
+ Ability to understand and carry out oral and written instructions and request clarification when needed
+ Strong interpersonal skills
+ Ability to work as part of a team
+ Ability to build relationships
Benefits
+ $19.50/hour
+ Three Health Plans through Meritain Health that offer a variety of coverage.
+ Two Dental Plans through Delta Dental
+ Vision Insurance Plan through Met Life Vision
+ Paid Vacation
+ Frontier Airlines Flight Benefits
+ Uniform Provided
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts high voltages and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels fumes or airborne particles and hazardous substances materials or waste. The employee occasionally works in high precarious places.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand walk sit use hands to finger handle or feel objects tools or controls; reach with arms climb or balance; and talk or hear.
Other tasks include digging and shoveling such as snow removal around equipment and office. Employee may also engage in debris removal which involves lifting bending and stooping. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds.
EEO Statement
Menzies is an equal opportunity employer and makes employment decisions exclusively on the basis of merit. The Company prohibits unlawful discrimination based on race color creed sex religion age national origin or ancestry citizenship physical or mental disability military or veteran status marital status medical condition genetic information sexual orientation gender gender expression or identity or any other category protected by federal state or local law. All such discrimination is unlawful and all individuals employed by Menzies Aviation are prohibited from engaging in this type of conduct. The Company further will make all employment decisions including but not limited to recruitment hiring promotion retention compensation training discipline and termination of employment decisions without regard to any characteristic protected by federal state or local law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Menzies Aviation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us at 303-330-5801 or via email at michelle.davidson@menziesaviation.com (jeremy.catbagan@johnmenzies.aero.)
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information.
Qualifications
Behaviors
Preferred
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
+ Leader: Inspires teammates to follow them
+ Team Player: Works well as a member of a group
+ Enthusiastic: Shows intense and eager enjoyment and interest
Education
Preferred
+ High School or better
Licenses and Certifications
Required
+ EMPLOYEE BADGE
+ DRIVERS LICENSE
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Menzies Aviation Company Overview

With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.