Assistant Station Manager Featured
- Ottawa, On Canada
- Job ID
Assistant Station Manager job at Menzies Aviation in Ottawa ON
Description, duties, responsibilities
Main accountabilities include:
 Ensuring service delivery to customer airlines in accordance with airline contracts and within the agreed budget level. Ensuring safety and security procedures are according to standards set within the Menzies Health and Safety Policy Manual and according to international aviation standards. Monitoring performance and taking action to correct any shortfalls. Liaising with airline station managers airport operations management fuel agents and security officials union officials and other airport stakeholders. Providing reports as required and service delivery measurements. Providing leadership to the team and developing their skills. Ensures all tasks are performed in accordance with the Company and Airlines specific procedures and policies. Required to attend the mandatory training imposed by the Company and Airlines as it applies to the job role. Work shifts as required by the business.Key Skills Qualifications and Experience:
- Previous Leadership experience- Extensive experience and knowledge of aviation services ideally to include ramp freight and passenger handling.- Financially and commercially astute with extensive experience and a strong grasp of financial practices including P&L responsibility.- Excellent leadership and people management skills- Strong communications skills and experience in liaising with senior airline airport and other stakeholder personnel.- Fully conversant with international airline ramp handling procedures international aviation safety and security procedures.- Able to work with a multi-national work force and to adjust to the local conditions of the station.- Good knowledge of ramp GSE.- Good working knowledge of the IATA Standard Ground Handling Agreement.- Aptitude to develop the management team provide succession planning and re-engineer business processes as demanded by changes in the business.Functional Knowledge:In-depth understanding of concepts and procedures within own subject area and basic knowledge of these elements in othersBusiness Expertise:In-depth understanding of how own station integrates within the business and basic commercial awarenessLeadership:Management responsibility for multiple teamsProblem Solving: Uses judgement based on the analysis of informationNature of impact: Through responsibility for delivery of end results and contribution to planning finances/budget and formulation of policiesArea of Impact – The part of the Company where the role has an impact:Primarily at station level – Ottawa International Airport - YOWInterpersonal Skills: Developed communication and diplomacy skills and an ability to persuade and influence
Other requirements: Must be a minimum of 18 years of age and legally able to work in Canada. Computer literate solid knowledge of MS Office as well as other related programs Previous airline/aviation operational knowledge is required. Extensive experience in Ramp Handling and good understanding of the Operational departments. Must be able to obtain and hold all required security clearances. Familiar with GOMs Airline procedures Airport procedures Airport legislations Fully versed on International Aviation Safety and Security standards and passionate about promoting them within the organisation. SLA driven to meet customer expectations by delivering excellence. Adaptability with regards to working with a multi-national workforce and collaborating well with local working unions.
Menzies Aviation Company Overview
With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.