Operations Duty Manager Featured
- Chicago, Illinois
- Job ID
Operations Duty Manager job at Menzies Aviation in Chicago IL
Description, duties, responsibilities
Primary accountabilities and duties
+ Ensure clear and effective communication between the Administrative Office Payroll and the Safety/Security and Training Departments.
+ Reviews activities cost operations and forecast data to ensure progression toward station/corporate goals and objectives.
+ Daily operational tracking of performance taking immediate action to correct any shortfalls.
+ Ensure station compliance with all federal state city county and airport rules and regulations including the posting of all government requires documents.
+ Responsible for timely accurate and detailed investigations are handle along with setting clear expectations/accountability for process improvements.
+ Hold supervisory team accountable for timely and effectively handling of all employee related issues focusing on improved performance and professional documentation.
+ Administer organizational polices and provide accountable oversight of all the duties and responsibilities thought subordinate managers/supervisors.
+ Develops reviews updates and implements business strategic planning including operational and financial performance and new product/business developments.
+ Provide leadership for employee relations through effective communications including coaching disciplinary and positive recognition.
+ Provide leadership for problem resolution to facilities improved performance metrics.
+ Mentor employees to build bench strength for promotional opportunities.
+ Work closely with Human Resource and HS&E department to provide effective training and development programs.
+ Responsible to coordinate staffing requirements with Station Administration for recruitment needs.
+ Responsible for ensuring compliance for the attendance reliability program.
+ Provide any and all additional services as required.
Previous airline/aviation operational knowledge is required. 5 years of leadership experience in aviation management. Previous specialized training in personnel management is preferable. Must be able to deal with complex critical business issues in a fast-paced environment. Must also have a demonstrated ability to lead and direct employees and produce improved output results through subordinate staff.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates Licenses Registrations
Valid Drivers License. Possess/maintain a valid driver’s license and other FFA Airport required identification/seals or authorizations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger handle or feel; reach with hands and arms; climb or balance; stoop kneel crouch or crawl; and talk or hear. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include distance vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly exposed to moving mechanical parts; high precarious places; fumes or airborne particles; and outside weather conditions. The employee is frequently exposed to vibration. The employee is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually very loud.
+ Enthusiastic: Shows intense and eager enjoyment and interest
+ Team Player: Works well as a member of a group
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
+ Bachelors or better
Licenses and Certifications
+ DRIVERS LICENSE
+ 5 years: Leadership experience in aviation management
+ 3-5 years: Previous airline/aviation operational knowledge is required
+ 3-5 years: Previous specialized training in personnel management is preferable
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Menzies Aviation Company Overview
With more than 200 airport operations across 6 continents, Menzies Aviation relies on more than 30,000 employees to ensure that our services hit the heights which are expected of us. We believe that true excellence is only delivered by people with the knowledge, tools and passion to set standards rather than chase them. We offer landside and airside services tailored to our customers needs, timed to their schedules, and delivered by teams with the knowledge, tools and passion to set standards rather than chase them. Our core services include Ground Handling, Cargo, Fueling, Executive Services and Offline Services.