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Apply for Customer Service Representative job at Enterprise Holdings today Customer Service Representative job at Enterprise Holdings
location on map is approximate

Customer Service Representative

Enterprise Holdings
Santa Fe, NM
United States

Hourly: USD
Unspecified

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers primarily face-to-face supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support service customers and act as a rental back-up in a large home city branch or airport location. This role is available as regular part time.
This position pays $11.50/hour
Must be available for the following schedule - 25 hours/week.
Monday 8am-6pm Friday 8am-6pm and Saturday 8:30am-2pm
+ Take incoming calls- reservations rate quotes general questions and answers provide information and resolution for customers other branches insurance companies dealerships repair shops and other vendors
+ Manage outgoing calls for callback management A/Rs and miscellaneous calls as assigned
+ Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
+ Meet and greet customers in a friendly and timely manner
+ Provide directions and general assistance
+ Assist to assess condition of rental upon return
+ Process returns check-ins and exit kiosk transactions
+ Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
+ Understand and communicate rental terms and conditions vehicle features and other services
+ May sell optional protection products upgrades fuel options and other additional equipment
+ Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
+ Clean vehicle interior and exterior by hand or by operating washing equipment when needed
+ Perform various administrative and basic accounting functions such as: research and billing support tasks accounts receivables transfer and key logs run miscellaneous reports supply maintenance process customer billing
+ Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
+ Must be at least 18 years old
+ High school diploma or GED equivalent required - some college preferred
+ Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
+ No drug or alcohol related conviction on driving record in the past 5 years
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
+ Apart from religious observation must be able to work the following schedule(s):
+ Monday Friday 8am - 6pm and Saturday 8:30am-2pm
Requisition Number: 2018-244979
Street 2: Santa Fe
External Company Name: Enterprise Holdings
External Company URL: www.erac.com Avjobs.com
Customer Service Representative job at Enterprise Holdings
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Customer Service Representative job at Enterprise Holdings

Customer Service Representative job at Enterprise Holdings

Customer Service Representative job at Enterprise Holdings

Customer Service Representative job at Enterprise Holdings

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