Contact Center Shift Coordinator Jobs

Contact Center Shift Coordinator Duties

Brief Job Description:
Individual to join the AirTran Reservation Team and accept the responsibility of promoting a positive and productive relationship with AirTran employees and customers. Will be accountable for the day-to-day operation of the reservation center including meeting service level goals and maintaining an effective and efficient operation. Must be goal oriented and flexible in accepting assignments. Will be accountable for call distribution between ATL and SAV Reservation offices.

Responsibilities:
Monitor and maintain daily telephone service levels
Run daily operations reports
Forecast scheduling needs to meet daily service levels
Relay consistent and accurate information to Reservation Management Personnel
Administer undertime/overtime when ne...
more position detail >>

Next Career Description - INTERNSHIPS INTERN (INDUSTRIAL ENGINEERING) >>>

Aviation Salary, Wages & Pay information >>>

All Aviation Jobs, All Categories, All the Time! For additional information on this position and to get your FREE Professional Aviation Resume (A $375 Value) Register for the Avjobs Applicant Portal and receive full service for only $24.95/month. ► If you have been laid off or furloughed you may qualify for 6 months of service FREE! ► If you're enrolled in aviation related training or education you may qualify for 9 months of service for only $35! 100% satisfaction guarantee, money back guarantee, no commitment, cancel online at any time. View and apply for this job and thousands of others in the Avjobs Applicant Portal.  Avjobs has over 4,120 jobs available.  872 new jobs have been  posted in the last 30 days. Register now and let your career take off! Take advantage of our special introductory offers.  Choose a Plan and Create a New Account.

Interpersonal Skills
Successful applicants must be highly empathetic.  Interpersonal Skills are important social skills that include a positive outlook and a sincere concern for others. It means you are sensitive to the needs and feelings of others, in other words, diplomatic. You may be asked to deal with difficult situation in a positive, non confrontational manner. Listening effectively, being polite and diplomatic to people from all walks of life and all areas of the world is essential to the interpersonal skills you already have.